Specialized Medical Solutions (SMS) is a highly praised business in San Antonio, Texas, known for its exceptional customer service and expertise in providing compression garments and mastectomy products. The reviews highlight the friendly, knowledgeable, and caring staff at SMS, who strive to make every customer's experience comfortable and effortless. Customers appreciate the personalized attention they receive, with employees like Anissa, Crystal, and Pamela going the extra mile to ensure their needs are met. The business is described as a quality establishment that treats its customers with respect and even a touch of humor, which is particularly valuable for those going through challenging medical experiences. Customers consistently praise the staff's unity and bond, as well as their willingness to order and ship products if they are not immediately available. Overall, SMS Medical is highly recommended by its customers, who appreciate the time taken to measure, listen to feedback, and provide helpful assistance, even with complex insurance claims. The business is recognized for its exceptional customer service and commitment to supporting its clients through their medical journeys.
I took my mother here and had a great experience. Genevieve was wonderful, she helped us with everything and translated for my mom, which made the visit so much easier. She was patient, kind, and very professional. We really appreciated her help and the excellent service!
May 2025
Was fit for prescription knee high support stockings which were in stock and purchased with copay. Genevieve Alvarado was most helpful and highly recommend!
April 2025
Easy fitting, timely appointments, great products. Good experience all around.
