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December 2023 by Matt 00000sa
Someone helpful they kinda missed up my plan today but fixed it in the end oh well.
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December 2023 by Raymond S.
horrible customer service especially the lady named Yolanda there. She went and processed a transaction without letting my wife know about and took $100. Then proceeded to brag about having 20 transactions for the day with a coworker, it's scumy and disgusting you take peoples money just to meet a quota. I wouldnt recommend going to this location !
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November 2023 by Steven Torres
DONT go to this location if you have a problem they will tell you to go to another store for reason that there is no manager ? I don't recommend spectrum to anyone
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November 2023 by Manuel Garcia
Yall need more chairs for people to sit down yall expect people to stand while they wait! DO BETTER SPECTRUM!
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November 2023 by Michael K. Erdrich
Very professional staff and knowledgeable of the products they sell. Manager, Melissa runs a great store, and Andres is an exceptional knowledgeable employee. All employees at this star are team players and assist each other and greet each and every customer that enters the store. Sometimes the wait seems long, but well worth the weight to get the best service in San Antonio. I’ve been to several spectrum stores, and this one, even further from my house than the other two I passed by to get here because of the professionalism and customer service I receive.
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September 2023 by Liz V.
Every Spectrum location should have just a drop off for return of equipment instead of keeping customers waiting.
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September 2023 by Carolina H
Wait to long. Workers walk in and no one just in to help. 45 minutes just to turn in remote.I wont be back ? Took 10 seconds to exchange remote.
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August 2023 by Wil Hardiman
The staff is friendly and helpful. You can get your mobile and Internet needs here.
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August 2023 by Google user
Very clean and professional. Your acknowledge when you come in, and asked to sign in. The display areas has great amount of choices. Great promotions. The staff is nice and friendly and real welcoming. They treated me and my family great. switched our lines over to spectrum and upgraded our home internet in less than 30 minutes. Will certainly be back for our phone upgrades in Sept. Best store location to come to. The girl who helped us was super calm and collective to the million questions we had. Real helpful. always had a smile and got us the plans and information we needed. Her name started with a k. Kiara I think it was thank you..
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July 2023 by Jorge Terrazas
Very clean and professional. Your acknowledge when you come in, and asked to sign in. The display areas has great amount of choices. Great promotions. The staff is nice and friendly and real welcoming. They treated me and my family great. switched our lines over to spectrum and upgraded our home internet in less than 30 minutes. Will certainly be back for our phone upgrades in Sept. Best store location to come to. The girl who helped us was super calm and collective to the million questions we had. Real helpful. always had a smile and got us the plans and information we needed. Her name started with a k. Kiara I think it was thank you..
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June 2023 by sara lopez
Very helpful and affordable. Good service and plans.
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June 2023 by Rose Moreno
Very confusing from the rep who was helping me to the rep in the store
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April 2023 by Karen Steele
Customer Service Rep Longoria is very professional as well as helpful.She even informed me of the great special they have ..add home phone service for 19.99 and get free cellphone service for a whole year!! Plus, trade your phone in and get $600 credit off a new Samsung phone. "Fantastic"
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April 2023 by Jesse Martinez
Good service .
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March 2023 by Maria Rocha
Customer service representative was rude and literally talked about how she hates when customers cancel their service, as we were canceling our service, she also had a very serious attitude problem.
