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June 2024 by Maria Robitaille
This place is extremely busy, so plan on being here for a couple of hours. I just needed to return equipment and I had to wait a very very very long time.
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June 2024 by John Adams
I visited your store today, and was very pleased with the service. Giovanni was super polite and had our new line and phone set-up in no time. I've never had bad customer service here at this location. Highly recommend
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June 2024 by Joe Rivas
I pray that nobody has any need to visit one of these stores. I've only had to enter this store twice in my life and both were the most irritating experiences I've had with an ISP. Hours of waiting on top of sales floor reps tag teaming some poor old guy into buying Internet and cable packages he doesn't need. These places are just a cesspool of corporate greed and bureaucracy. Just don't go, do everything online or over the phone. These people suck.
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May 2024 by Joe Richard Naranjo
Terrible service. Terrible atmosphere. The rep didn't want to sell me product for my new Google Pixel Pro 8. He said BestBuy is the place to go. While I was in the middle of asking questions, another employee rudely interrupted and cut in to ask about other stuff. I simply walked of and spending my money at BestBuy.
Spectrum Internet sucks and I'll be switching soon and returning this phone
I bought through Spectrum as well.
I'll go somewhere I'm appreciated.
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May 2024 by Ms Lou P
Very very slow, long long lines. Very long wait
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April 2024 by Laura Yruegas
Salesperson gave me false info a landline number promo service knows nothing about. More than 3 years bill gets higher and higher. A promo that does not exist and locked in on a device. Can’t get out of
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April 2024 by Delia
This was my 3rd time coming to spectrum frustrated because my contact calls were going to my voicemail. Long story short, it took awhile for the girl by the name Kira that went the extra mile to find the problem and was able to fix it
Now I'm a happy camper, yeah!
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April 2024 by Lina Hernandez
Good attention from the staff, kindness and tolerance ?
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March 2024 by Stephen Geri
Terrible service
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March 2024 by Alexa
Staff were very unfriendly, especially when you NEED to discontinue services. I had bad customer service on the phone AND when I came in to return my equipment. I’ll make sure not to recommend them to family and friends.
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March 2024 by Beatrice Schmerber
Rude staff , nothing accomplished n yet still trying to sell me a phone , really disappointed
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March 2024 by Patri Vargas
Yesterday I went to the spectrum store and the young Juan and Andrés are very friendly, Verda would not change me to another company, I did not wait or anything, they treated me wonderfully from Verda, I am happy and I am a new client of that agency, I recommend them to you
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March 2024 by Glenn Garza
I forget team member name but she was great she resolve all the issues with my wife
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March 2024 by Devin Doucette
One of the worst spectrum stores to go to
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March 2024 by VALERIE NOEL
Mr.Anthony Leyva
Territory Manager
Spectrum Stores
Loved the attention I received from the Ist time I entered the store.
However during my second visit I felt most comfortable and was able to leave the store feeling AWESOME. JUAN CERON took me under his wings and answered all my questions. Being a professor I felt that he answered all of the :Who; What; Where;When; How and Why that relates to the uses for the devices I invested in. His interest as well as his performance serves as an asset to the Spectrum Team. His mannerism was
“AWESOME”
Much appreciated and good luck to you Juan
