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January 2024 by Jose Cantu
Jacqueline Spearman went above and beyond. I really had a great buying experience. The staff in this store is amazing. I will definitely keep doing business with them. Great service
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January 2024 by Sarah H
New phone, lower monthly payment, quick & simple. Ask for Mike; just do it
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December 2023 by DUNT MISSYA
Meh. I can say that I've gone there, over and over, and cannot seem to stop buying goods and services from this place. What're we to do, stuck in the App of the day. SmartPhones are for...meh. DOH!!
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November 2023 by Iulian
This is the only bad review I have written about a business. Went in to buy a phone. The sales person gave me incorrect information about fees. She said there's an in store fee that's waived if you buy online. I decided not to buy, went to my car and quickly verified that the fee is the same through the tmobile app or in store. Went back in and said I may as well get it, since it's the same price. Then for fun checked on amazon and through the google store you get the phone for the same price minus the fee and additionally you can choose your preferred storage capacity and get a discount if you have a prime card. You can't get any other storage option for the pixel 8 with tmobile at this time in store or in the tmobile app. She said there's no fee if I bring in my own device I buy elsewhere so i said hey actually I have a better price online, "sorry for wasting your time" and proceeded to leave. There were no other customers in the store throughout this entire exchange. There were at least 3 sales people all just scrolling on their phones bored to death. Before I am even out of earshot i hear her complaining about how annoying it was that I couldn't make up my mind. This whole exchange took like 5 minutes, most of it was just me in my car. I just left, not worth it. If you read this far the irony of a sales person with literally nothing else to do complaining about talking to a customer with questions should be apparent. Particularly when she wasn't even aware of how their store vs online sales fees work and mislead me. Don't go here. Theres a million T mobiles in San Antonio. Go somewhere else.
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September 2023 by Lyle Van Doozer
I love this store. When you want to get a phone and typically it's a boring and mind numbing interaction but here they are chill af they are good at there jobs and all in all a awesome experience. Keep up the excellent work to all the people that work there and see you again. ?
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September 2023 by oliver salas
Amazing service anytime I have to upgrade or have any issues I come to this location just great service always resolve any issues I have
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July 2023 by Corgi Pem
If it were possible to give zero stars I would. They are UNWILLING to help with a phone issue. Run far away from the horrible service
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July 2023 by Erin Acosta
Great service! Visited today around 130pm, got helped out immediately by a lovely young man.
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July 2023 by Gigi
Mike & Morgan ? I appreciate you.This was my 4th T-Mobile store that I ended up going to get help trying to cancel my account because I've had it with T-Mobile as a whole company, BUT if you need help (as someone that has been to more than a few stores) I suggest coming here first. Maybe I wouldn't have cancelled ?♀️ I walked in here frustration lvl 15/10 and walked out kinda feeling bad ?♀️
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February 2023 by John Mesquiti
Excellent business to deal with , good prices good service so far they are the best.
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February 2023 by Izaak Gifford
Great atmosphere, customer service is exceptional.Give that man Mike a raise!
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December 2022 by Carlos Barba
Please check with other companies before before you get to service from T Mobile I have a very Bad experience with this Store When I've got my phone salesman Show me One the font was disconnected with no Power hay Trust the person Now that I've got It de cámara and colors are Really Bad Quality and they Say There is nothing they can do about it
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November 2022 by Evan Hughes
MIKE IS AMAZING!! He went above and beyond to help with my continuing issue with my service. Professional, patient and understanding. I would highly recommend him. T-Mobile he needs a raise and promotion!!
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November 2022 by Isidoro Arias
Came in for help with phone notifications and Kayla was awsome. Very helpful and great attitude.
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November 2022 by Chris Balderas
All the employees were amazing and helpful they have a great staff
