-
January 2024 by Mary “Val” Menefee
Took my car in due to an auto accident. She came out looking brand new. ?. Sadly I have to change my reviews. The outside looks good, but a floor board was removed and not put back. I have been trying to get it replaced since September. I am the only person who is communicating with them as they don't return the calls. I found out on Thursday that they have the part in, but was never informed. The collision manager still hasn't returned my call.Services: Painting
-
December 2023 by Myra Lopez
My first repair ever and I was so afraid not knowing what to expect. Let me tell you Carstar was so amazing and they even helped me step by step. They also always had me up to date with my car. By far the BEST SERVICE !
-
December 2023 by Sandra Wallace
Carstar Superior had done such a magnificent job on my front end repair I was so excited because it looked like I had a new car and they were finished 7 days before the estimated time, I was so pleased with the staff being very polite and professional, they also saved me time making arrangements for a rental. I would definitely recommend them to friends and family, infact any one who needs their car repaired. Thank you so much !
-
December 2023 by victoria hughes
Thank you for taking such good care of my car!!! They did a wonderful job and made sure my car was fixed ? before giving it back to me. It looked some what brand new. They kept me informed and they were very patient with me when I called to check on it. Thank you for everything :)
-
December 2023 by Pam Lawrence
Great communication! My car was repaired quickly! I’ve never been in a car accident before and was nervous about the process. Car star made the experience easy. It’s no wonder they have a great google rating!
-
November 2023 by Emily Guaydacan
So happy with my experience with these guys! Very professional! I love that they kept me updated via text. I never had to call to find out the status of my vehicle. And above all they returned my rental car for me. They even fit in other cosmetic work I needed done. Their prices are so reasonable I could not find another company that could even compare. Very impressed with the quality of their work. Grateful I was referred to them. I would recommend them to anyone.
-
November 2023 by Cynthia Flores
The service was excellent!! My vehicle was towed to the CARSTAR location and I received a call when it arrived. Michelle walked me through the process and I appreciated the text updates. They handled all the paperwork for me during the time my vehicle was being repaired. Highly recommend them.Services: Steering & suspension repair
-
October 2023 by Rafael T
I highly recommend Car Star superior. Julian, Michelle, and the crew at CSS were communicative, gave me regular updates, and made sure to do a thorough quality check of the repairs. Julian was adamant that all repairs to the steering & alignment were done properly until it felt safe to drive. All the staff were very friendly and patient with the questions I had about my car repair. Don't hesitate to take your vehicle to Car Star Superior, they'll take care of you. A+++ service!
-
October 2023 by Can A.
After having a phenomenal experience with CARSTAR (CS) Superior Collision 90W, I called the CS Superior Collision Broadway location for a repair on my vehicle. They were able to get me an appointment for the day after I called. I met Julian upon entering the store. He explained the procedures and did a thorough walk around the vehicle, and explained the estimated wait time. In total, the repairs were completed sooner than expected. Thank you once again, to Julian and all of the staff/managers at the CS Superior Collision Broadway location!
-
October 2023 by Janeen Downen
I was very impressed with Carstar Superior Collision on Broadway. They were professional, they had my car fixed quicker than they anticipated, and they were patient when my rental car took longer than expected. I would definitely take my car to them again.
-
October 2023 by Marleny Rodriguez
Michelle was awesome! I received notifications of my vehicle as it was being repair. The specialist did a good job in repair my car. Thank you!
-
August 2023 by Paton Szablewski
My car has been stolen 2 times both times Carstar did amazing work. I was always notified with delays on parts and they went above and beyond got my tint redone and car detailed for me.
-
August 2023 by Earl Coleman
Julian,Was very professional and knowledgeable. Kept me informed throughout the repair process. My vehicle looks brand new again. Highly recommend for all car repairs and paint jobs!Service: Body & Trim
-
July 2023 by Ivan Santana Santiago
Best collision repair shop in town! Fast, reliable service and definitely they know how to go the extra mile so when you pick up your car you feel like it's almost brand new again.Service: Body & Trim
-
July 2023 by Natalie Cienfuegos
I live in Houston and had my doubts about leaving my truck in San Antonio for the repairs while I went back to Houston. But they were really nice and made me feel at ease. It was a wonderful experience to a terrible situation! Michelle was the best, and went above and beyond. She kept me updated on the progress, sent me pictures and she even met me there to give me my truck on her day off!!
