-
May 2024 by Yareli Urzua
The rooms are very cleanFor the price and location, it is a good hotel to just get to rest! ?**We stayed on a Saturday and they had not changed the breakfast schedule (it is later) and we had to check out before having breakfast ☹️
-
May 2024 by Myra Robinsons
Nasty Nasty 4/6/2024 1:36 in the morning, And we have had to literally leave to find another hotel. We did not expect the hotel to be five star because we understand that it was not, But to have someone pay almost $500 for a room.That all you did was put sheets on the bed is ridiculous. The rooms were dirty.Everything was dirty.Nothing was clean.Nothing was vacuumed.Nothing was wiped down and you can tell from the pictures.We will be getting up early and demanding a refund or maybe TikTok will be hearing about this place.They always looking for their next big video.
-
May 2024 by Jessica Medina
Great customer service, personnel was very attentive and friendly! Hotel was cleanRooms: Good rooms
-
May 2024 by DereK Mosley
After experiencing a number of hotels that care false promises and advertisements, it’s a good feeling when you find a one that actually delivers. And thanks to front desk lady that helped us Sunday, hope you got to go to last day of Fiesta!!Walkability: Quiktrip is not too far of a walk and is right off north I-35
-
May 2024 by Damn Ibarra
Great people make it comfortable
-
May 2024 by Vman gman
Rooms are only cleaned twice a week on Saturdays and Tuesdays. My room was on the first floor room 125 and it had leaking walls that wet the floor. Breakfast what's complementary so you get what you pay for. I would never recommend this place.
-
April 2024 by Sumanth kumar Sreemanthula
The rooms were clean and spacious. I love anusha (front desk girl) she is so kind and she helped me in every way possible. She upgraded my room for free. She gave me extra towels even when the housekeeping staff is not available.
-
April 2024 by rachel brown
Older hotel staff was friendly and polite.Rooms: Room was large, I liked the that we had a separate area from the kids. The kitchenette was great, but no paper towels or towels if we wanted to wash dishes. Bathroom was a little outdated. It would definitely be better if they had some newer lamps with USB adapters.Food & drinks: Breakfast was a little sparse and could use some work. First day was terrible, some kind of scrambled egg mixture, no bread of any kind, cereal was stale, no potatoes. The next day was okay until they took away the plain scrambled eggs and replaced it with the egg mixture. They did have bread and meat and potatoes after the first day. The egg mixture tasted like taco seasoning mixed in with the eggs but was runny and did not taste good.Noteworthy details: The pool was unlocked but not open, per the manager. I asked each day and the front desk said it was open but it did not look clean, it was cloudy and murky looking. The weight room needs some repairs and cleaning of free weights.
-
April 2024 by cobin basnet
If You wanna save a little money you could and stay with friends but work on trying to find some other place instead of this if you are traveling with kids and family. They had problem with ac which was too loud and cold. On cleanliness I would rate them 5 out of 10. After staying there I felt like I could have stayed in better and cleaner place for same price.
-
February 2024 by O Visualz
DONT BOOK HERE!! Don’t book here. Simple. Staff is rude and impatient. Rooms are so outdated and they stink. My room smelled like a senior citizen home. I came here for a business trip and had to work an extra day. I really hate the room but i didn’t plan on being in it anyway for the whole day so I was trying to extend for another day on my phone and some lady kept banging on the door trying to get me to come do it downstairs (Which is obviously more expensive) But i made it clear i was trying to rebook and she kept trying to get me to either come downstairs or leave. I didn’t appreciate how literally every two minutes she banging on the door and we LITERALLY were the only people in the building lol there were no other rooms booked. I’m trying to rebook again and on the app it says the hotel is full i laughed. Then she comes again and at this point my lady is ready to go off so i said i will sit in the car and book another hotel before i constantly get disrespected. She said some things that was disrespectful as an employee she was unprofessional. Short mexican lady. It’s a hotel next door that’s literally updated and had a parking lot full of people and i highly suggest that one as that is the one i booked after basically getting kicked out of this haunted outdated stinky hotel. Only thing that’s good about it is its 10 mins from the airport but so is all the other ones lol. Good luckRooms: Terrible. Stink and outdated .
-
January 2024 by Patrick D. Hou
A terrible hotel. Room, bed, shower, breakfast, and everything else.
-
December 2023 by Keldrick Bell
Same exact thing happened to me as the person below said a month ago they said we check out Even though we did not..they did not give my 150$ cash deposit back or the pro rated money for the days I did not stay which was 200+$..the front desk employee the gentleman spoke about below was also very rude said she seen me smoking when she was doing securtiy checks walking around the hotel no other evidence other than her personal opinion no smell was in there no proof of smoking LITERALLY & im a disabled veteran and it's my only income and their out here scamming innocent people..the front desk assistant mgt tried to charge my credit card for an extra night as well after we already left and I was told the owner did it by mistake..called to talk to owner threatened to get the cops called on me for harassment when I only called TWICE IN ONE MONTH only called the second time because was promised a call back from mgt but never received so I called corporate and was told I was only billed for ONE NIGHT and checked out when I paid 450 ?including deposit) for 4 nights even their own corporate office said the billing was totally off they canceled my reservation and re created a new one to try and off set the billing meaning they pocketed the rest of the money its an insane scheme dispute with bank and if that doesn't work will be taking legal action..and BTW it's not the owner actually responding just one of their employees.
-
November 2023 by John Haney
Good clean place ,but I had a very important vister and the Manger charged my door and rudly started yelling at my guest telling me he could only stay two hours than invaded my private space by looking in my room like I never paid for it she said the owner told her to do that I am a silver member I stay and spend my money at least twice a month here not any more that lady just cost you a loyal costermer.,and I am disabled on top of that so rude.
-
November 2023 by Albert Mejorado
We were paying cash weekly 320 for cause we were work in the area then a new owner took over an raised it to 385 a week which was not to bad but still a little high, but the said the won't clean the rooms unless we ask them before they did. After they told us the gonna raised the rent to 500 a week an it was to much for use so we moved out an tried to get our money back for the the days we didn't stay an the refused to give it an didn't get our deposit back either cause they said the need the deposit to do a deep clean but what about our days we didn't use. So we went back to pick up thing we left an they told us they through it in the trash but even though the room is still ours because they said we check out even though we didn't an we paid for these days the room is still ours if not refund us the money but they won't
-
October 2023 by Base Tech
This is a bad hotel. The rooms are dirty. Carpet has bad stains. Looks like they don't change sheets in the rooms. Bedsheets and pillow covers had stains and holes. I booked 2 rooms for one night and regretted the moment I entered the rooms. Awful smell. Beds didn't have any blankets only sheets. Missing mirror in one room and the other room had a crack in the mirror. Floor tiles have cracks. Bathtubs are nasty. Hotel staff is rude. They told me the breakfast was served till 10.00 am and when I came down for breakfast around 9.30 the place looked clean as if there was never any breakfast ever served. Upon asking the front desk I was told that they ran out of breakfast so they closed it earlier. So much for paying more for a room with breakfast included. Worst decision to make when traveling with kids and family to stay at a nasty hotel of this kind.Rooms: Extremely bad rooms dirty and stained carpet.
