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February 2024 by Derrick Lopez
Michelle was very knowledgeable, gave a great presentation, and ensured we understood each product along the way. Her professionalism and commitment was obvious while showcasing each great product’s capabilities and their respective values
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February 2024 by 1bodyprof
My experience with Sweetwater Home Services for service on my water softener is great. Ray is knowledgable, courteous, and friendly. They are always accommodating when setting my appointment.
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February 2024 by Dolores Pena
It was an eye opening demonstration given by Frank G. with specific details of how the water system works. and how our water is not as clean as we thought it was. A clean water filtration system guaranteed for life! Can't go wrong with that!
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February 2024 by Roman Martinez
Juan R. from sweet water was very helpful and informative with our water softener and reverse osmosis system. Juan was very polite and professional and is highly recommended for any assistance needed with your soft water systems.
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January 2024 by Tom Reese
The technician came in and did an excellent job changing all the filters and explaining the system.
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January 2024 by Douglas Parke
Ray was very professional and thorough. Very friendly as well.
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January 2024 by IN THE LIGHT JESUSLUVSU
Ray G. did a great job servicing our system
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January 2024 by Howard Hales
Do yourself a favor and go somewhere else.Requested service on water softener. Phone receptions was very pushy to get me to change out filters as well. I requested them to come fix the softener only, and if they could fix the softener we could discuss filter replacement. Technician came and we had the same conversation. He said that he could try and fix the softener. He then replaced my filters and then said that there was no way to fix my softener. Charged me $400 for the filter work I told them 3 times that I did not want. Quoted me $6,000-$10,000 to replace softener. Rain Soft systems are way overpriced. I was able to replace the entire system with a superior system for a fraction of the price.
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January 2024 by Sabrina Lomas
Gina was amazing! She was very detailed, provided us several options & answered all our all questions.
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January 2024 by Debbie Fuller
Gina is just downright AWESOME!! She is so knowledgeable about water and she shares her knowledge with you!! She is not pushy...she explains everything and you decide what is best for you and your family. She is a true professional and personable!! I highly recommend her and trust her to take care of all my friends and family!!
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January 2024 by Tabitha Clark
Excellent service and best water softener !! We bought our original system over 16 years ago and just had service and it was all covered under warranty!! Then we met with our original sales rep Gina Acree and upgraded our control panel and got all our filters replaced !! Josh was great and was our first technician for repairs and Saul did our install of the upgrade and him and his crew replaced all the filters!! This was our first repair in over 16 years! They take GREAT care of their customers and obviously the company takes great care of them!! Gina has been with them 31 years and is excellent and extremely detailed in her presentations and water testing!! HIGHLY RECOMMEND!! Thanks so much for everything !!
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January 2024 by Mary M.
Don't get your soft water needs here - you will be very DISAPPOINTED! They just sell you an OVERPRICED system and then they disappear - EXCEPT for your yearly overcharged maintenance appointments. SHOP AROUND and do not let their PUSHY in-house only salesmen sell you one of their $6,000+ systems. They installed my tanks outside (disregarding the manufacturer's directions) and they froze during the big snow in Texas. They replaced the tanks & resin for $1,500. Now, even after I insulated the outdoor shed they built really well with styrofoam and blankets, we had a freeze last night of about 19 degrees. Today: no water, even after everything has thawed. I feel really cheated. If this is unrepairable again, I will switch to another solution. They said they have no technicians available for an entire week and suggested I call a plumber! I will!
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January 2024 by Wilmer Matamoros
Frank is extremely knowledgeable with the equipment and very professional. Awesome sales representative.
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January 2024 by Carol Frere
Gina is a great salesperson; she really wants to educate her customer about the great system they are purchasing.
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January 2024 by Makenna Lee
I highly recommend Sweetwater! Wonderful service and fabulous products.
