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January 2024 by Donna Garcia
Update, same day: I kept staring at the horrible paint job on nails & thinking about the money I spent. I went back to show them. They graciously offered to repaint. Initially, they were going to paint over but that doesn't cover up a bad paint job. We started over, removed all the polish, repainted, now they look great. Previous facts: 1 sour apple ruins a whole bunch. Originally 2 stars given b/c 1 person ruined my whole experience. *The only person's opinion who matters about MY experience is mine.* Fingernails look horrible & I was harrassed throughout. It looks like a 3 yr old painted my nails. She knows who she is, the other employees know too. I've never liked her when I've gone there before. She's is rough, gruff, ill mannered. Unfortunately, this time they got her to finish my nails. Everything was going great before I got stuck w/ her. She sees a mistake on right pinky finger. She wipes the polish off w/ a terry towel. She doesn't put base on again, just color. I didn't say anything. Later, I noticed that nail looked lighter than the other fingers. I ask, will you put 1 more coat? She starts to argue, "I did." I think, why would I lie? It doesn't, matter it's my money, my fingers. What's the problem? I repeat myself. She argued. By the way this was after she ruined the left pinky when she moved my hand too close to the towel. I showed her, she said WHAT DID YOU DO? I said my nail touched the towel. I could have said YOU RUBBED my finger against the towel. The truth. I didn't. My eyes work just fine. I was watching everything she was doing. If she thought brushing over a fingernail twice w/o getting more polish on the brush is a 2nd coat SHE IS WRONG. I could see my natural nail color underneath. I had to beg her after saying, I'm not fighting w/ you. Then she starts ACTING like she is trying to be nice but makes it worse b/c it is fake. She goes overboard in a sarcastic tone. "You pay, you're the customer, you're right. Right? You're the BOSS, right? Right?" She is making a scene. One of the reasons I like to get my nails done is b/c I want to relax. She ruined the whole visit. I was perfectly content before her. She kept forcing herself on me demanding a reply. I said, can I just please let these dry? Her: "oh yeah yeah I just want to make sure it's okay if I leave if you're okay blah blah." She wouldn't stop. I didn't ask you for anything else I'm literally turning away from you. Read my body language. Any human being w/ a non psychopathic brain will comprehend what turning away from you means. When I go to leave I hear someone say "ma'am" right by me I look, she is almost blocking my very narrow path to leave. She asked if I want my shoes in a bag (?). All I can think is I Don't WANT anything From you leave me alone. I said, no.I don't like people who force themselves on others. It's uncomfortable & socially unacceptable. Then she is staring at me in a very creepy way as I walk out. The other ladies seem to be wondering what is going on. Me too. l say what is she staring at? Then I said I Don't like Her & I left. She shouldn't get any portion of the tip. This is a great shop but I never want her near me again. NOW I know to ask for the ORIGINAL person to finish EVERYTHING. Otherwise my payment especially tip should be returned. Early on during manicure she was in the seat next to my manicurist. I was asking questions about dip...the customer was answering my gal was answering & the crazy 1 was answering. It was a casual conversation back-and-forth. I wanted to learn more. Then she, The Ruiner, asked "WHY aren't YOU getting dip?" It's none of your business. When you start paying for every service I get then you can pick what I get. Companies need to know customers do not care how your employees behave with you, unless they witness abuse. Of course they're nice to boss & co-workers. What also
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December 2023 by Melissa Jourden
I absolutely LOVE My Nails! I always have a great experience - Everyone is super friendly and kind…plus my nails always look fabulous. It’s a small salon and they can get a little busy, so I always call ahead and schedule an appointment. My favorite things? Their dog (she is DARLING, well behaved, and always brings a smile to my face) and the videos they play on their tv - they are always super cute and calming.
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December 2023 by Nicole
Always a pleasant experience, Salon staff always friendly, and Salon is always clean.. They stay very busy, so best to make an appointment.... ❤️
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October 2023 by Veronica Avalos
I was looking for a new salon and stumbled across this place approximately 2 months ago. Wonderful atmosphere, like family, and the specialists do great work.
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October 2023 by Keri Elliott
I’ve never left a review for a business before. But I must warn everyone! We are on vaca. Brought my daughters for pedicures for all of us. This dog stood in the window loudly barking at anyone who walked by. I kindly asked if the dog could go in the back because one of my daughters has epilepsy and loud repetitive noise like that barking could trigger her. THEY TOLD ME NO!!! We already had our feat in water but I said we are leaving. And left immediately. To have no care or concern over a clients medical concerns is absolutely mind blowing to me.
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July 2023 by Tifani Summers
My first time visiting and will definitely be back! Julie was kind and very thorough with the gel manicure! No cuts and have me exactly the look I hoped for!Service: Gel manicures
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July 2023 by Courtney Russell
I took my 84 year old mom to have a manicure and pedicure done since it has gotten difficult for her to do it herself, and i decided I would treat myself as well. Julie was the woman who cared for mom, and T (please forgive me if I've not spelled that correctly), did my pedicure and manacure. Both women were fantastic! Julie was very good with my mom, and both womens skills were on point! I would highly recommend both of them to my friends and family!
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June 2023 by melinda lucas
I called ahead to ask how much a gel polish would cost and was told $25. Everyone was polite when we got there. My mom’s nails came out nice, but they tried to charge her over $40. After she complained they made it $30. The person I had was very rough on my fingers and cuticles and my total came out to $65. This was just a gel polish job. He did put a layer of acrylic on my real nails, but he insisted on doing it. We won’t be going back.
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June 2023 by Iris Gibson
Have been coming for a good while and each time when I go home and really look at my feet I am disappointed. I let them know I do get ingrown toenails and that seems to be an issue. They don't want to deal with that. They just want to do your feet quick and fast. Paid 65.00 plus tip and the color looks different on each toe. Not happy.Service: Pedicure
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May 2023 by Noris Jackson
This was my first time at MY Nails and I had the absolute best service ever. My manicure was so relaxing and she took her time to make sure it was a great experience. I loved it! The variety of nail shapes and lengths offered at this salon is impressive. I would highly recommend them to anyone looking to indulge themselves. I go there and get their service, the staff did an incredible job.
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May 2023 by Gregory Rodriguez
My two daughters and I were looking for a place that would be gentle and take their time. Look no further! Excellent service at MY Nails, all staffs are very friendly and did a wonderful job! We each had pedicures and classic manicures. They have so many services to chose from! If you're looking for a pleasant atmosphere an amazing aroma and just a wonderful atmosphere this is the place to go!! Thank you!!!
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May 2023 by Lillie Martin
MY Nails is the best place to be pampered in a peaceful environment with the best nail professionals! I got a fancier set than normal and the prices are always reasonable. I love how personable the majority of the employees are They all do an amazing job! My nails turned our Amazing tonight.
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May 2023 by Topaz Harris
MY Nails did truly an amazing job. As always, the gel nails are beautiful and one of the best manicures I have had in a long time. I have really enjoyed my visits here Great service! All the ladies there are very friendly. The staff is friendly and professional!
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May 2023 by Ceridwen Lopez
Went to MY Nails today and am very satisfied with my nails! Love my new shape and the hand painted design ? Nail tech did an amazing job cleaning up my cuticles! I’m not the type to leave good reviews but these guys deserve it. I got there a little bit before my appointment and was waited on immediately.
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May 2023 by Sherwin Mitchell
The gentleman who did my nail recommended what was best for my nails, as I had asked about the different products and applications. I have really enjoyed my visits here. So glad I ended up at MY Nails! Such an awesome experience! I love the people who work here and the environment is calm and relaxing. Amazing manicure for today.
