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April 2024 by Ashley Salinas
Wondering if the hours are actually correct because it's currently 6:25am and been waiting in the drive thru 6:10am now with no response. Also called 2x and got my call forwarded. What's going on? 1st time @ this location and already thinking I should've possibly went to the 1 on 1604 and blanco. This is bad service, maybe the owner needs to clean house and get more reliable people? Lobby lights were on, kitchen lights in drivethru area off, 2 cars in parking lot so someone's in there I'm assuming.....
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April 2024 by Alpine79830
I liked the setting outside, the food was fresh and they give you plenty. Only thing I wish was different is that their salsa bar was closed so you had to ask for individual servings .
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April 2024 by Joe Jackson
Very good service and quick.
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February 2024 by Scott Miller
Major improvement lately. Lack of staffing was killing them.It's pretty today in San Antonio, please go have lunch on a TC patio
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February 2024 by Michael Pope
Great food but the wait was a little long, which was really understandable, especially given the two dozen tacos we ordered, the number of people simultaneously being served, and the limited number of wait staff available to help!
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January 2024 by Susan from San Antonio
MOST HORRIBLE CHICKEN QUESADILLA TODAY. THE LARGE TORTILLA HAD THICK STICKY COATING ALL OVER IT FROM THE GREASE BUILD UP ON GRIDDLE AFTER COOKING THE CHICKEN, ABSOLUTELY GROSS. THIS TACO CABANA IS SOOOOO DIRTY AND THE OWNERS ARE LIKE FROM A 3RD WORLD COUNTRY WITH NO HYGIENE STANDARDS FOR THE FOOD OUR EMPLOYEES.DUMBEST STAFF EVER! TAKE OUT IS ALWAYS WRONG, ALWAYS!! THEY TOUCH ALL YOUR FOOD WITH BARE HANDS SINCE THEY ONLY USE GLOVE ON ONE HAND IF ANY. SO TIRED OF CRAPPY STANDARDS.
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January 2024 by Christine. Mata Cyr
Dietary restrictions: I prefer Veggie bowls / Avocado bowls. This particular store no longer offers this so I tried to order something to stay with my friends. So I ordered nacho bowl. The cashier was NO HELP. The nachos had very few beans . She had no suggestions so I asked to add lettuce , tomato, and avocado, which was whole not chopped. I had to ask forpico de gayo. Because there was none at the bar.Bad experience, rude cashier ( in order section). I won't be back. I might go back to my regular store. Not sure
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January 2024 by Aileen Fernandez
Curbside pick up is a joke. I called the number multiple times and nobody picked up. The person next to me gave up and walked in. I waited for a bit longer and finally went in. My bag was sitting there. They were NOT busy. An employee was actually walking around with a laptop. Don't waste your time. They need to just take those signs down. On top of that my food was cold.
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January 2024 by Jenn
I have ordered from stone oak taco cabana a lot,., it seems great during the day but the night shift seems off. Tonight I ordered a large chicken quesadilla and 8 flour tortillas,…I had to repeat my order a few times and when I get to the window one employee was holding tortillas in his hand and is joking with another coworker and smacks him in the face with a tortilla and then goes to cook… a little unsettling when you ordered tortillas… I get home and realize they gave me a small quesadilla with barely any chicken and 4 tortillas when I paid for a large and 8 tortillas. When I called the store, the employee that answered seemed annoyed. Y’all need a better night crew!
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December 2023 by Bobby Ward
Food was satisfactory, but TC has not been the same since the
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December 2023 by Jason Branch
This place has good food, but they can't handle more than one customer. Totally slow for no reason. We left and went to Los Güerkos for great food and service!
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December 2023 by Austin B.
It's Sunday morning Dec 16th and this place again, disappoints. They got one poor guy taking orders and making the food. Whoever is the franchise owner of this location needs to get theor shit together.
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December 2023 by Andres Martinez
Ran out of beef at 12. Waited 20 minutes and paid 15 dollars for the smallest tacos in the world. The absolute worst experience ever.
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November 2023 by Joe Taber
Bad food, bad service. 20 plus minutes in the drive thru became the norm. Funny to follow the other customers as we drove out past the window in a line. Avoid this hopeless location.
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November 2023 by Katherine Martinez
Professionalism at it's finest. I was at North Central Baptist Hospital (NCB) due to an extended stay for my husband. I wanted to provide 5 boxes of mixed breakfast tacos to the nurses on the morning of 10/26. I told a few nurses the evening before, not pick up breakfast, that I had placed an order to have breakfast tacos delivered in the morning between 7:30-7:45 am CST order #(***795). Three and a half months in the hospital and I may had apparently lost track of the days. I called the Sonterra Taco Cabana on morning of 10/25/23 at approx. 7:55am inquiring about the order of tacos I had placed in advance, that were not delivered to the nursing staff. I was greeted by a professional, patient and claiming voice on the other end (Samantha) asking when I placed the order and the name on the order. She patiently explained that I had purchased the 5 box breakfast tacos catering order for 10/26/23 rather than 10/25/23. I explained that I had made a terrible mistake and that I needed the tacos that morning rather than the day after. She calmly and professedly found a resolution. She asked me to give her 20 min. to prepare the food and 15 to deliver it. I could not believe how fast she found a resolution to the situation. Samantha, Kayla and the entire morning crew made it a point, not only compete their routine morning breakfast rush, but to assure that I had my 5 boxes (60) breakfast tacos available and delivered to the nurses. The professionalism, dedication, utmost priority and prompt delivery was amazing. Thank you all for your team work. Samantha, Kayla and your entire morning team on that day. My husband and I thank you.
