August 2018 by Sara C.
Do NOT I repeat, DO NOT go here. We purchased a vehicle from them that we saw on the internet. Drove out to San Antonio from Austin on s Saturday morning. We arrived maybe 30 min after the opening time to go and test drive the vehicle as we had made an appointment. The place was locked up and no one was to be found. About 45 minutes later some guy comes walking up to us. Hat turned backwards, wrinkly pants, and I noticed his shirt was inside out. I should have picked up on these red flags, but I wasn't the one making the final purchase. Long story short, we bought the vehicle along with a warranty. The lady behind the counter gave us some pamphlet that came with the warranty. It basically gave you contact information to the company if anything malfunctioned mechanically with the vehicle. About a month later while on the road, a minor engine problem occurred and we had to pull over on the side of the road. We then called the warranty company, which the phone number was disconnected. We then called this dealership but the lady who sold us the car "was on vacation " we kept trying to reach out to her for about three weeks, but she was still "on vacation " Even if that was true, when we did finally get in touch with her she acted like we never purchased a warranty and told us they couldn't do anything about it. As s remedy, she told us that the 1000 dollars we paid for the warranty would be credited towards our last few payments on the car. We ended up paying off the car IN FULL, but have yet to receive any reimbursement or credit towards anything. Seriously, dont go here. Even if you are desperate for a car it's not worth the headache and hassle you have to go through. Their cars are low quality and they are seriously just out to make a quick buck from you. Buyer beware!!
