-
September 2023 by Amy Morgan
Great job today! Joshua handled the line with efficiency and good humor. This is my favorite drop off!
-
September 2023 by Glenda Richardson
Landon and Gerald were excellent! Landon went above and beyond the call of duty. He definitely deserves a raise. You will never find a better employee. Should be a store manager!
-
September 2023 by Ashley Daniels
Google and this locations store hours of operation that are posted right outside their door, all clearly state that they open at 8:30 am. However, myself and my kids stood outside until 8:45am when someone finally came to the door and told us they weren’t going to open until 9 am regardless of what the hours listed said. Not professional.
-
July 2023 by Brendan Hagerty
Seth was extremely helpful and we were able to get through the process extremely efficiently without any problems. Would definitely recommend coming here to anyone who needs to do an Amazon return!
-
June 2023 by Anita M. Alfaro
I came in 10 minutes to closing and Landon processed my packages quickly, efficiently, and with a very professional attitude. The experience was great.
-
June 2023 by Hamza Mushtaq
$2 for printing shipping labels? C’mon, man! I know the economy has hit everyone, including businesses, but to charge $2 per label is ridiculous, especially when the box is ready to go and all it needs is a pre-paid label. The store up the road charges $0.75 (sadly they closed early)… the one on Bulverde charges a $1. C’mon, man!
-
May 2023 by Sarah Anders
Very friendly staff and have started to go here anytime I have to ship anything because of how fast the service I have recieved and gotten while there. I forgot this location was here until I looked on maps. Great facility with quick and fast service. Definitely coming here for my next shipments!
-
April 2023 by Adriana Sanchez
BEST UPS store EVER!!! Gabby is the best manager! The entire team is always happy to help and WOW are they helpful! I am fortunate to have them close to home, but I’d drive just because of the service!
-
April 2023 by Sarah Schaff
Lana is exceptionally wonderful at this location, as is her manager! They are great with Amazon returns and never make me feel like a burden (like some stores do). I will continue to go to this store only as the service is OUTSTANDING!
-
March 2023 by LaShay Morse
Every time I’m there (which is often) the staff there are ON TOP OF IT! They are quick, multi tasking, and friendly all at the same time! Anthony has helped me numerous times and has always been amazingly fast while helping multiple customers at once- and doing it efficiently!
-
March 2023 by Strummer Blank
Love this location. Always friendly and helpful staff. I have never had any issues with shipping or dropping off Amazon returns here.
-
February 2023 by EA
Gabby was outstanding. Very professional and very pleasant. Assisted me above and beyond. One of the best experiences I have at a UPS store.
-
February 2023 by lrbw1
I thought I had found my new favorite UPS store. The staff is friendly and efficient. There’s plenty of parking. But then I believe one of my AMazon returns may have been taken instead of returned. I’m not going to be able to prove it because I did not keep the receipt for an Amazon return of a pair of $110 Ugg slippers. That’s my mistake. I know without a doubt I dropped them off. I know which employee I returned them with. He seemed like a nice guy and good worker.I’ve always used the UPS at 281 & Evans. Parking is an issue there so I started using this location. All was well until this so I won’t use them any longer.I hope whoever kept the slippers needed them or the money worse than I did.
-
February 2023 by Osborne4travel Osborne2eat
I go out of my way and pass the one on evans for this location. They’re the best. So fast. Parking is close and easy in and out. Friendly and fast service. I don’t have to stress about the awful parking at evans ups store.
-
January 2023 by Zachary Ferguson
Horrible store! Dropped a phone off for manufacturer repair & the male employee who assisted me stole the phone to sell it on OfferUp. A female manager calls me the next day trying to talk down the situation saying the phone never left the building even though I have screenshots proving otherwise making her an accessory to this theft. Then the owner calls me to let me know the phone has been returned & shipped which he provided evidence for. He also mentions that the employee who stole my phone & the manager who called me are dating but now won't reach back out to me about the status of the manager (who should be fired). The owner also owns a UPS store off Babcock so I'd recommend avoiding these places.
