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December 2023 by Gio Flo
Used to love coming here, however lack of machines and space have made it hard to get a good workout. Staff are nice, however billing also frustrating, canceled two memberships and have been charged additional fees even months after canceling. Gym losing business, can’t blame people leaving
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December 2023 by Alx
Awesome when signing up & discussing memberships. Staff was really friendly.However 2 days after I signed up for personal trainer I had to cancel due to emergency. Should be fine right they have a 3 day cancellation policy.Wrong , was getting charged for months after going in person to cancel. Kept getting the run around over & over . Cancelled my card & had their billing company always on my a**.Randomly just got charged another $190 .
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December 2023 by Eddie Perez
Really happy with all of the upgrades.The manager always greets me when I come in. Great environment. Glad to see we finally have a manager that cares about this gym unlike the last one. This gym is worth bragging about now. I would recommend talking to Alex if you need any help with anything!
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December 2023 by Kyle Kirkland
I had a lot of questions coming in to this place because I’ve had some bad experiences with other gyms. Alex was very thorough answering with all my questions. My trainer Tristan is great, and I’d highly recommend this gym. They also just made some renovations since I’ve been here. Good to see that they put money back into the gym rather than other run down gyms I’ve been to in the past.
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December 2023 by Sebastian Escobedo
Had a good time lifting and enjoyed the people around the gym while Ace and Lina provided great customer service. Love the mangers there, super helpful & friendly. I can always count on Alex, Lina & Monica if I have any troubles with anything.
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November 2023 by Hodge Porter
The staff at this gym is amazing. Especially Terrence, who went all the way to his car to get me a jump rope, and then let me have it! Now I wouldn’t go to this gym looking for free jump ropes, but you can expect to find people who care here. Also the gym is actually awesome. They have a hack squat?
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October 2023 by Crystal Castillo
Great service! I would like to make a review for management Amber! She helped us with a miscommunication with our account. She listened and acknowledged our feelings about the topic and didn’t hesitate to help us at all! She was extremely friendly and knowledgeable about everything we were asking her. This gym is also very clean and beautiful! Amber thank you for everything and to everyone else don’t be afraid to come to this gym and if you ever have a questions or concerns ALL staff will take great care of you! Thank you Amber from Crystal and Leal!
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September 2023 by Joshua
James, and Rickey have exemplary service! I have been going here for two years and loved every moment of it. Clean floors, nice equipment, if something breaks it gets fixed. For the prices it’s unbeatableAce… a worker.. in the other hand needs some re directing when it comes to customer service. He is rude and needs additional training.
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September 2023 by Lola Laloca
I’ve been coming for two years now, the staff there is excellent. You can tell they really love what they do, and it makes me feel comfortable to keep coming back. There is a guy who’s name is Nick, and he always goes above and beyond to make sure that I feel welcomed there. I think anyone interested in finding a gym should give this place a look!
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September 2023 by Abby Vanaacken
Your employee Nico was very helpful recently, I asked for assistance and he was able to answer any questions that I had from him. He directed me to the right place and was very welcoming from the beginning of our conversation. It was reassuring to see a friendly face and someone who was willing to give me assistance. Please commend this employee and give recognition because he is doing an amazing job.
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September 2023 by Sinuhe Maldonado
I am always greeted at the front desk, and the gym equipment looks to be thoroughly cleaned throughout the day, which is why I enjoy coming here. I would like to mention an employee named Nick, who has always helped me with any issue and never fails to greet me with a smile, making it a welcoming environment.
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September 2023 by jrabc66
This place was a favorite of mine and would go religiously even had personal training sessions with an amazing trainer names Travis. However I decided to cancel my membership because I was moving to another state and did so properly by signing the 30 day cancellation form. Well I canceled on March 10, 2023 and I am still being charged the monthly fees as well as the yearly membership fee twice!!! This has turned into a nightmare and costing me several hundreds of dollars that should have been avoided since I canceled the account. I’ve left multiples emails to several accounts, Iva also called multiple time to be given the run around. To top it off the business never seems to have a manager available to speak. I guess the staff run the operation because the GM is never there to handle his business and deal with his customers. I do not recommended joining this gym or any of their branches. I implore you to save your money for a better company that values you, your time, and your money!!!
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September 2023 by Anthony Fierro
The cleanliness of most gym are usually a problem. As of late the bathrooms have been so gross… when I was asking or a review I mentioned there are some things that needed attention before I review. The new manager was receptive and I’ve seen some changes since that conversation.I’ve also s mentioned the floor machines more attention and she said she would get on it. Based on what I’ve seen so far it will get done.So 4 stars for now! Let’s make it 5!
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September 2023 by Aaron Stehle
Great atmosphere and the staff is awesome! Always friendly and helpful. James is an excellent trainer and I have had absolutely 0 issues since starting with him. You will for sure get an excellent workout and he gets you on an excellent routine. Very knowledgeable and committed ✊
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August 2023 by Jaylon Magee
I have been a member of TruFit Athletic Clubs for quite sometime and I must say that I am thoroughly impressed with the services that Jada M. provided at this gym. From the moment I signed up, the staff has been friendly Jada made everything feel so welcoming. This gym is always clean and well-maintained, and the equipment is top-notch and regularly updated. Overall, I feel that TruFit Athletic Clubs offers excellent value for money and I would highly recommend it to anyone looking for a friendly and well-equipped gym to achieve their fitness goals. Thank you Jada for the great service you have a bright future ahead of you hope to see you more.
