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March 2024 by Kori Lee
My partner and I have had the absolute worst time with this u haul. We ordered a truck rental for a day to move less than 6 minutes down the road. My partner had already paid for the truck and when I got there they charged me. Not only that but we drove at the very very most 30 miles and we got charged for 44. The people in uhaul were absolutely no help and basically said they couldn't do anything. (We also turned the truck in over an hour early) We called uhaul that night and they told us that it was taken care of and now almost a week later they are charging us again for 80$. They are so disorganized and seems incredibly money hungry. I'd you are moving do not use this business DO NOT!!!
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September 2023 by Izzy Adams
I need a new key for my haul truck. They didn’t even offer to look up the key information for my truck they hung up on me!
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August 2023 by Marissa Galvan
My rental wasn’t due until 5pm, I got a call around 3:00pm asking where I was because there was a reservation waiting for me to return it. When I told her that, she said “if you don’t return it to the same location we report it to the police as stolen”. The attitude I got, and the feeling of being rushed because the next reservation was waiting for me even though I still had a couple of hours was unprofessional to say the least. Now, I’ve been to other locations and never had this bad of an experience. Do not pick up here.
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June 2023 by Eva Yessenia Toledo
Great prices, staff, and location. Thank you!
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November 2022 by Jenn Riesman
DO NOT GO HERE!This place knowingly rented me a truck that was openly leaking gasoline.When I immediately returned it. The employee told me that they knew it was leaking when they rented it and that the owner knew as well.They tried to swap me with another truck that was in such bad condition, I couldn't drive it off the parking lot.DO NOT GO HERE
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October 2022 by Lisa G
I reserved a dolly for the day along with the truck to move and when I arrived I was told the dolly was given to another customer. Ummm isn't that the reason for a reservation to HOLD IT for the person who reserved it. The next customer should have been told they didn't have any available. Don't inconvenience someone with a reservation versus a Walk in U-Haul!!!Bad business ????
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July 2022 by Riki Kobayashi
Use the actual uhaul business instead. Charged me for 2 days when I brought it back in less than 24 hours
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June 2022 by Punisher Bear
Terrible customer service. You call and they just say uhhh hello. Can you rent a UHaul here or not?
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April 2022 by Rashad Deyampert
I went here to rent a small uhaul, my friend had an issue with getting a rental and they wouldn’t rent to me because of his issue didn’t even let me apply. My friend and I are black males and they gave me racist vibes. With bad customer service from the owner and his wife.
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March 2022 by Peter Bullara
Fari was a great help. I used this location twice in the past 3 years. The trucks are fine and the workers in store are nice and professional. I recommend you pick this location for U-haul over the others.
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March 2022 by James Walker
Fari was very helpful in getting the truck rented out. Truck ran well with no issues. Good rental experience.
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March 2022 by Marvin Cobb
Wow amazing service. Fari is such an excellent rep. I will be sure visit this stote on a regular basis.
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March 2022 by mog Phd
I am very satisfied with this store stuff especially Farida. Thanks Farida for being helpful and and kind with me
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March 2022 by Jessika garza
Fri was excellent lover her and super helpful ? thank you this is the store
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January 2022 by Ashley S.
I was in dire need of a truck on 12/26/2021 as my father had decided to retire his business before the new year. With no plan I hit up the neighborhood Uhaul to snag a truck, figured I had a 50/50 shot with no reservation. Fari was working that day and super happy to be there (unexpected the day after christmas). She worked diligently to get us the truck we needed (same day) and all with a smile while filling out the reservation paperwork online. We got everything out and the truck returned the with no hiccups and no B/S when it came time to return to the same location the next day. 5 stars all day this location rocks will definitely use when the need strikes in the future.
