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January 2024 by Oz Jauregui
The service was fast and on point. My phone was diagnosed within a few minutes and I was quickly back in business. Professional staff.
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January 2024 by Rahim Habib
Person working on that location has Too much attitude not friendly at all will never go in that location or recommend any one very very poor customer service don’t waste your time or take any expensive product there for fixing they will ask you to pay upfront $100 which is not refundable without Even check the product or if they able to fix it or not don’t waste your time and money
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January 2024 by Jesus Herrera
Excellent service. Talk about great service! I took my samsung watch because the back cover had fallen off, and I was told to come back in an hour, and when I returned, my watch was fixed at NO Charge!!! Thank you, and I will be back. Highly recommend.
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December 2023 by Hivemind Hair
Great shop, fast service, transferred my broken phone to my new phone, made everything so easy. David was fast and friendly.
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December 2023 by Jeanette Puga
Go elsewhere it was a waste of time and money. They charged us $55 just to call us back after 3 days to say they could fix my son game console! Don’t recommend
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November 2023 by Daniel Castro
My only issue was with the original location off Blanco rd where the attendant was rude and did not want to complete the repair. The store that ultimately did was amazing!
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October 2023 by Rose Southern
Don't waste your money. They charged us $160 to break our phone.We took a phone to them to replace the screen. Once they replaced the screen suddenly the speakers didn't work. No one could hear us speak and the speaker phone sounded like it was blown. Took it back and they said they would fix it. Fixed the voice speaker (callers can hear us now) but the speaker phone is still blown. When I explained this to the guy I picked it up from he just kept saying I didn't work on it. 0 customer service skills, 0concern for the fact that they broke something that wasn't broken.
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September 2023 by Patricia Blanchard
Frankly I thought my iPad was a goner. Now it’s like brand new. Repaired in a very timely manner with a discount to boot. Thank you.
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August 2023 by Barry Steveson
Obviously, I can't speak for every ubreakifix, but the store I visited was excellent. For electronics repair, I will definitely be back!
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August 2023 by Beto (Roberto Franco)
My pixel 4 have some screen issue. It's still working but the colors are weird and sometimes the screen is completely white.Touchscreen is still working although the issue makes it really hard to see what is on the screen.I took it to this store and after a 15 min. waiting with no other customer around, an employee came, looked at the phone in my hand and said: "You need a new screen, also need to reset the phone and it will cost around $300".I tried to show the problem and get a more detailed evaluation but the guy replied the same thing "You need a new screen".I know nothing about electronics and I believe the person knows better than me, but the problem is not getting a new screen, the problem is what caused the screen to have an issue. What if I replace the screen but the root cause is something else, like heating or any other damaged component.The fact that they don't even check the device (he don't even touch it or asked what happened), don't asked any question and gave a diagnostic by looking the phone from a 60" distance make me question their service reliability.Maybe a need a new screen but I'll not get one from this store just because I don't trust them and have no reason to rely on it's nonsense evaluation process.
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August 2023 by J Miller
Took a little longer than expected but they are professional and kept me up to date on the progress.
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June 2023 by stephen bell
The location is undergoing transition to a new owner, therfore they are "unable to process or purchase" any replacement parts needed. The staff were friendly in recommending alternative locations, as this transition affects most stores in the city.
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June 2023 by Gregory Case
Super nice and knowledgeable staff replaced my screen AND threw in a free plastic screen protector!!!! They are the best. I have used them several times over the years and always TOP notch results!!!
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June 2023 by Jerry Haynes
They fixed my Pixel 7 Pro with a bad screen in only a few hours. Very professional/quality work. I'd use them again.
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June 2023 by Mr_Young
I recently came into the store trying to get a gaming console remote repaired but the guy at the front desk told me he couldn’t do it and that’s all. No other feedback on why he couldn’t or where else I could go to get it fixed. Don’t recommend
