Ulta Beauty provides a positive and helpful shopping experience, with many customers noting exceptional service from the staff. Reviews frequently describe the employees as kind, attentive, professional, and super helpful. They are recognized for having good energy and being willing to assist with everything a customer needs, from product recommendations to navigating promotions and points. Staff members are praised for their helpful insights and knowledge, particularly regarding which products, like fragrances or hair care items, would best compliment different individuals. Their ability to explain product differences and provide tailored advice for specific hair types or concerns is highlighted as refreshing and phenomenal.
The team, including the manager, is commended for going above and beyond, making customers feel comfortable and never like a bother. Employees are noted for being patient and sweet, engaging with all customers, including children, to help them find perfect products. The service extends to the salon, where experts provide great haircuts, blowouts, and valuable advice on hair care. The overall atmosphere is described as amazing, with an awesome team that can turn a stressful day around. This high level of customer experience, marked by personal attention and expert knowledge, encourages customers to return and recommend the location for both shopping and salon services.
Kaitlyn and claudia were very helpful when it came to color matching and information, everyone was very welcoming. I recommend signing up for the rewards program :)
September 2026
I went in with my mother to purchase some makeup for my wedding. I was hepled by makeda. She was so helpful and patient. She was able to answer questions i had and questions I didnt know I had.
August 2026
Karie was very helpful, patient and knowledgeable about foundation products. If you need assistance with matching make up go see Karie at Dove Creek.
