Ulta Beauty provides a positive and helpful shopping experience, with many customers noting exceptional service from the staff. Reviews frequently describe the employees as kind, attentive, professional, and super helpful. They are recognized for having good energy and being willing to assist with everything a customer needs, from product recommendations to navigating promotions and points. Staff members are praised for their helpful insights and knowledge, particularly regarding which products, like fragrances or hair care items, would best compliment different individuals. Their ability to explain product differences and provide tailored advice for specific hair types or concerns is highlighted as refreshing and phenomenal. The team, including the manager, is commended for going above and beyond, making customers feel comfortable and never like a bother. Employees are noted for being patient and sweet, engaging with all customers, including children, to help them find perfect products. The service extends to the salon, where experts provide great haircuts, blowouts, and valuable advice on hair care. The overall atmosphere is described as amazing, with an awesome team that can turn a stressful day around. This high level of customer experience, marked by personal attention and expert knowledge, encourages customers to return and recommend the location for both shopping and salon services.
Joey is so helpful and kind! I know next to nothing about makeup and he helped me so much! The store was well organized and easy to navigate.
February 2026
Lisa at estee lauder was very helpful in finding my mom a perfect foundation match that is light weight and has good coverage very excellent costumer service!
February 2026
I just came in to get a new foundation because mine was making my face look cakey. Alexia was able to help me. She was very patient and knowledgeable. Thank you!!
