Ulta Beauty is a large retailer specializing in cosmetics, fragrances, and various beauty care products. They offer a wide selection of brands, including popular names like Tarte, Fenty, and Redken, as well as exclusive lines like Kylie Cosmetics. The store also features a salon providing services such as haircuts, hair coloring, brow treatments, and makeup application. Customers can book appointments online or try their luck with walk-ins. While some shoppers praise the friendly and helpful staff, others have noted issues with the store's organization, especially during busy times. However, several customers have highlighted exceptional experiences with specific employees. For instance, one customer mentioned a staff member who offered valuable advice on products suitable for low-maintenance routines, helping them find a tinted gel and a perfect match with MAC foundation. Another customer shared a positive experience with Kelly, who provided attentive service and helped address specific skin needs. Additionally, a visitor noted a pleasant interaction with Leyla, who assisted in finding the right foundation shade. Overall, while there can be mixed experiences, dedicated staff members have made a significant positive impact on many shoppers.
Went to this Ulta last week with my mom. It’s pretty small but clean. We were helped out by a very sweet employee Leyla. She helped my mom find a right shade for a new foundation and overall good customer experience. Very pleased!
January 2025
I came in about an hour before close tonight and asked for help finding an item. Kelsie was extremely friendly and helpful! She gave great advice and recommendations, appeared interested in helping me, and gave me all the information I needed.
January 2025
Gigi gave me good skincare product recommendations!
