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January 2024 by Evilclown13 Jz
Convenient location but the gentleman working was rude. Doesn't explain things well and is hard to understand.
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January 2024 by Austin Kelm
Convenient location, decent service.
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December 2023 by Melissa Franklin
Very professional and very knowledgeable employees who are respectful to each of their customers and every time I have a question they have been ableTo assist me with the solution.
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December 2023 by Bee Lucero
Customer service and wait time were great!
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December 2023 by Creo Yo
My interactions with Ray have been frustrating at best. I am not bothered by the fact that he does not engage with customers nor is his reception ever warm. What is frustrating is that he is impatient and rude. On this last, and I truly mean last, occasion I patronized the Dewey location, he stopped midway through my transaction to assist other customers and proceeded to berate my in front of the other employee and customer. I shared with him that I would never engage with a customer in such a manner and that he needs coaching on improving his behavior. His response was to ask me if I was ready to continue with my transaction. Even though it is an inconvenience to go to another store, I have no plans to conduct personal business with this location in future.
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October 2023 by Fabiola Garcia (Fabs)
I went yesterday to return some computer hardware, but the guy was not friendly at all. I didn't expect to become besties, but he could, at the very least, be cordial.. geesh
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June 2023 by Jennifer Cantu
Excellent location - no line. I went to have a document notarized and it was fast and efficient. One thing to mention is GPS took me to the front of the store but you have to go around and park behind the store.
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May 2023 by Jade Ramos
Gabriel was awesome person and such a great help!! He deserves a raise and the fact that their are cats out on the patio is the icing on the cake 6 stars if I could! Hope all blessing come your way Gabriel
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May 2023 by Natalie
The short girl with glasses and bangs has terrible customer service. Not very helpful.
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April 2023 by Tamara Hurt
NO PARKING unless you’re a student — DONT’T BOTHER GOING THERE.
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March 2023 by Leopold S.
they will steal your packages. do not use this ups store. delivery drivers steal packages and the managers lie about the proof of delivery.
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September 2022 by J R
Saw the reviews and was concerned, which turned out to be needless.My package return was handled efficiently, the young lady was courteous, and I was acknowledged when I arrived. I didn't have tape to close up a package and she took care of that.Looking at the reviews, I'm gonna say there's probably a lot of entitled customers because this is next to a college. Pretty sure you can figure that one out.
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September 2022 by Ute R.
The location is perfect. Never had to wait at this location and the personnel is super friendly.
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August 2022 by Patrick
Poor customer service. Black guy named "Gabriel" was there when I went in. He seemed bothered the entire time that I was there making a return; maybe said 2-3 words my entire visit. I saw a sign that he was 'employee of the month' - standards must be pretty low if this guy was chosen.This place reminded me of the DMV.
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July 2022 by Nick Rojas
I called to make an inquiry about their document shredding service. The associate didn't know what their "safe and secure" process was, that was stated on the website. I asked about the process and was told to please hold so she could find out. I was hung up on. I called back, and was immediately hung up on. I understand that everyone will not know all the working of the company they work for. I don't appreciate the poor customer service that this location has shown me and possibly others.
