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February 2024 by Bea Forthman
The attendants there have always been extremely helpful and courteous.
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February 2024 by Hailee Schauer
This staff is so friendly, accommodating and ready to assist. I will definitely be using them again for any future printing jobs my job requires. Thank you, Anna for your help!
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February 2024 by Gavin St.Louis
A Homely Haven for All Your Packaging Needs!Stepping into this UPS Package Store is like embarking on a delightful journey back in time. An era where every customer was greeted by their name, every need was met with patience and understanding, and where the essence of diligent service was the cornerstone of business.From their incredible knowledge of all things postal, this neighborhood gem stands high amongst its competitors. Whether it's mail-related queries, business needs, or special requests, the team at the UPS store takes service to an unparalleled level. There is a sense of ease each time I walk through their doors, knowing that my requirements will not only be met but will be handled with utmost precision and commitment.The best part about this store is the warm, familial environment they've created, so different from the impersonal transactional dynamics we've become accustomed to. You don't just come to the UPS store to send a package; you come for the shared smiles, laughter, and stories that add such a heartwarming value to your day.To put it simply, I absolutely love doing business here. It is so much more than a store: it's a community, a home-away-from-home, where I know I'm much more than just a customer. I recommend them to anyone and everyone needing package services. With their exceptional customer service and superior reliability, you're sure to be in good hands at this UPS Package Store!Tell em’ Mr210 sent you.
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December 2023 by Ricardo Padilla
Seems like the lady working there today, Christmas Eve, was not in a good mood. ? She dropped the receipt on the counter instead of handing it to me. First time somebody at UPS did that to me.
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December 2023 by Jon Bibb
I used this UPS store for shipping some packages yesterday. It was nice to watch the team take care of everybody in such an upbeat manner, especially since they were decently busy with holiday package mailing. But even with them being busy, their service was efficient, and I was in and out quickly. I’ve also used this store in the past for making a banner and some shredding as well, and it’s always the same friendly atmosphere. I appreciate caring customer service, and wanted to let UPS and the store owner know that the staff is doing an excellent job! Thank you.
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December 2023 by Marissa Pallan
I love going to this UPS store for all of my clients’ printing needs. Anna and her team are fast, reliable and very friendly! I highly recommend having your items professionally printed here. No need to go anywhere else.
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December 2023 by Brittany Lastition
Team here is excellent! Have had them design and print bday invitations, business cards, stationery, envelopes and custom stickers - Everything is always high quality and a fast turnaround! Will return for business and personal printing & shipping needs.
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December 2023 by Tina Williams
I highly recommend this UPS Store. Convenient location, great customer service, everyone is friendly and efficient!
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December 2023 by Chocolate Drop
The worse ups store I visit the attitudes are horrible especially the female manager they overcharge on purpose I drive all the way to home depot because I don't wanna deal with someone acting like they don't wanna help me .
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December 2023 by Rafael Rodriguez
Been using this location for nearly a year and it is by far the best UPS Store in San Antonio. The staff are always so helpful and they always have the supplies I need at a moment's notice.
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December 2023 by Dorothy
Anna is always so efficient and helpful in finding the best solution for whatever situation, packing, shipping, printing she gets it done and gives you the best pricing options.
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October 2023 by Kaylee Ghent
Appreciate the friendly service and how quickly they were able to meet my needs. Thank you!
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August 2023 by Katanna Larralde
The staff at the Castle Hills UPS off NW Military is the best!! From shipping to printing needs, they’ve got you covered!! I entrusted them with my daughter’s Sweet 16 photo save the date cards, thank you cards, and snack bag stickers and they did not disappoint. The employees are prompt, professional, courteous, and service you with a smile. Their communication skills are superb and their prices are super reasonable, too! You’ll be in good hands when you visit this location, so stop by and visit Anna and her crew!!
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June 2023 by Charles C.
The people are always nice and friendly. The owner is from Ukraine and she is very sincere and helpful every time I go there to drop off my Amazon returns.
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May 2023 by Church of Infinite Knowledge
Very helpful and fast but will never return to this location due to unreasonably strong and gross smell. Air freshener? Made me sick.
