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March 2024 by Kai G
I ship out packages for my business frequently and I package most my items in poly mailers. I dropped by the UPS store to ship a package and the short little man behind the counter told me rudely that I couldn’t ship my item because it wasn’t in a bubble mailer… Again I ship with UPS frequently and it has never been a problem how I choose to package my items. I’m unsure why he felt the need to tell me I couldn’t ship MY ITEM in a poly mailer. He proceeded to argue with me and after I told him it’s something I am selling personally he had the nerve to ask if it was “SHEIN” items… the employees are always so nice at this location but this little man was extremely rude to me. I didn’t appreciate it and I will just take my business elsewhere.
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March 2024 by Janee' Lott
Great service! Felix and Tarin (hopefully I spelled the name right) were super helpful and I was able to get everything I needed done quickly
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March 2024 by Pamela Garcia
Thank you Nathan for your fantastic customer service today!!
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March 2024 by Seth Pipkin
A1 customer service. I was missing an item and they held the truck for a few extra minutes. I was able to go and come back and still get my items shipped on time!
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March 2024 by Lauren Harrison
I always have issues shipping out of this one UPS store. They never want to work. On their phones. I can go to other UPS stores and have no issues. This one always has issues with shipping
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February 2024 by Felicia Gedeon
I recently had the pleasure of visiting the UPS Store, and I must say that the service provided by Nathan and Felix was outstanding. From the moment I entered the store, they greeted me with warm smiles and genuine enthusiasm to assist me.Nathan and Felix exuded professionalism throughout my entire visit. They were incredibly knowledgeable about all the services offered at the UPS Store, taking their time to explain each option in detail and helping me choose what best suited my needs. Their expertise made me feel confident in my decisions, knowing that I was making the right choices for my shipping requirements.Not only were Nathan and Felix attentive to my questions and concerns, but they also went above and beyond to ensure that every aspect of my transaction ran smoothly. They carefully handled my package, ensuring it was properly secured for shipping while providing helpful advice on how to track its progress along its journey.What impressed me most about Nathan and Felix was their genuine dedication to customer satisfaction. They took the time to listen attentively to my requirements, offering personalized solutions tailored specifically to meet them. Their patience and willingness to go the extra mile truly set them apart from other service providers.In addition to their exceptional service skills, Nathan and Felix displayed a remarkable level of teamwork. It was evident that they worked seamlessly together, efficiently managing multiple customers while maintaining a calm and collected demeanor. This created a pleasant atmosphere within the store, where everyone felt welcomed and attended to promptly.Overall, I cannot speak highly enough of the exemplary service provided by Nathan and Felix at the UPS Store. Their professionalism, expertise, attention to detail, and passion for customer satisfaction made my experience truly exceptional. I would wholeheartedly recommend anyone in need of shipping or other related services to seek out their assistance at this location.
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February 2024 by Maryam Khezri
Felix and Nathan had exemplary customer service and were able to make my experience efficient and quick. 10/10 would go back in a second for all my shipping needs!
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February 2024 by Angelica Garza
All the associates were super friendly and helped efficiently. They made sure I was taken care of, and communicated with me when I first walk in , I absolutely loved the aura at the UPS location!
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February 2024 by Barry Dingle
This place USED to have rude clerks, but now that Felix and Tarren are there, the whole vibe has changed. I frequent this location, and these guys are always super helpful and friendly, and it makes a huge difference. Please recognize them, and know that THIS is the kind of customer service that makes us want to patronize your establishment instead of our other options... kudos!!
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February 2024 by Shadow Realm
I'm definitely never visiting this place again . 3 times i return to this place to return a amazon item. the first time they said i couldn't use the bag it came in . so i went home bagged it again with a different zippers back i had gotten a item from before. very thick bag. this are clothing items . 3 shirts basically . second time the guy told me it needs to be on a box . i said well i use the same bag i received the item with. yada yada yada and give me a supposedly explanation. so i got in a third time third day. i use a random box. they ask if its the same box it came with i said no a random box with a different product i had received from way before. they tell me it can not be accepted in this box. and its 2 guys .. they offer to sell me a box from them for 3.99 i tell them no i 'll go else where. first time i went there there was a old couple weighting on the scale clothing items on a bag .. it look like shirts clothing items. I'm assuming she was returning that item. they weren't giving her any issues .. also they were white. I'm going contact amazon and report this location for refusing their return items . I'm going suggest maybe because I wasn't white maybe my item was refused 3 times? will see.
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February 2024 by Cesar Luna
Good service
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February 2024 by Paula
The service at this store is great. All of the employees are helpful, respectful and knowledgeable. They take care of customers quickly and efficiently in a very professional way. Highly recommend this location.
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February 2024 by Eve Cuellar
Soy happy that Jay P. the manager was in charge of my printing needs. I was under so much pressure because I needed to present all that printing to my work place. But he went far and beyond thanks to his experience, making this happen. Thank you. I really appreciate it.
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February 2024 by Heidi Archibald
I operate a small business and send packages out about 3 times a week. The staff are always friendly, lines move quickly, and they are always very helpful.
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February 2024 by eric coleman
Excellent customer service
