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March 2024 by Rose Bormann
Victoria was Amazing! Everything was done quickly, efficiently and with a smile.
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March 2024 by Jeanice Freeman
Victoria was honestly the best! She helped with everything and was super nice!
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March 2024 by David Alexander
I have visited this store quite a few times over the years. But in the last week I have been made to believe the place has gone down hill. I brought two separate Amazon returns to this store. The first instance the clerk required me to pay for a shipping bag to place the returns in. This was not expensive but it made me double check the return option I have used countless times. It states that all I had to do was bring the return in its original manufacturer packaging, as I did. I am very familiar with this process so that was the first point of contentention. Few days later I returned and this time I bought a couple of small items that didn't work out for me in their respective packaging AND in the Amazon box they were shipped in. The complaint here was that the young man that serviced me was very rude and had an unpleasant aditude about me putting the items in the Amazon box. Confusion has set upon me as to why either of these encounters went the way they did, but there is another store on De Zavala that I can go to and they have never given me any sort of grief about anything. I will just go there from now on even though I live right next to this location.
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March 2024 by June Trejo
Today, I had the pleasure of having the fastest and polite experience at this UPS store location off of Babcock & Huebner. Josh the customer representative was absolutely very helpful and quick and also was very informative about your "Graphic Design" capabilities and availabilities and not to speak I appreciated his common courtesy by saying "Thank You" and wishing me a "Good Day"! Great Job Josh!
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March 2024 by Happy Head
I have been a member here since 2015 with my business needs. I have nothing but wonderful experiences here, especially working with Ruby. She is always reliable, friendly, and goes above and beyond to assist with my needs! I will continue doing business here and refer those who need a great place to help with their business or personal needs!
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March 2024 by Hazel Herrera
An employee Ruby was very unprofessional and spoke to myself (customer) and another employee very rudely. However a Victoria was vey professional and kind.
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March 2024 by Christian Monroy
Thank you to Aidan for helping me change the address on one of my regular shipping addresses!Huge thanks to Victoria! Everytime I walk in the store she knows exactly what I need and what to ask!It’s usually always a pleasant experience in this store but when it comes to the older workers here they try and attend to older people or people they know first rather than customers who have been waiting in line, not very professional if you ask me but the younger workers are ALWAYS on it!
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February 2024 by que lindo
Quick and easy
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February 2024 by brian frias
This is the friendly UPS store I have ever been too , the employees Jakob and Kaijal best customer service ever !!! I highly recommend anyone coming to this store for service !!!
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January 2024 by Barbara Alvarez
I have always trusted the services I have received at UPS Store 3212. However, I have recently tried three different times to use their Notary, and each time, failed: "Notary has just left," or "Notary is not there after 3:30." Today, arriving at 4:15 at the store that closes at 7, I was told that Notary is not allowed to notarize documents after 3:00, but that he would do so at an upfront cash price of $10. In the past at this place, I have paid $6.00 with a credit card. I told the clerk that I would instead be posting a negative Google review and would NOT be returning; I also pointed out that NO WHERE in the store is what he told me about Notary hours and price posted for the customers to read. Sadly, I left this store that I have used for years very disappointed.
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January 2024 by Kimberly New
Aiden and Jacob are very helpful with great customer service
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January 2024 by Hillcountryrepair
I came in for an Amazon return. All of the employees were very helpful and the wait time was minimal.
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January 2024 by Alejandra y Arnulfo Padilla
They treated me really well
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December 2023 by M
RUBY IS THE ?BEST!WONDERFUL PERSON,SERVICE EXCELLENT!YOUR STAFF HAD ALWAYS BEEN GREAT!10 ?, IF AVAILABLE!
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December 2023 by Christina Holbrook
Always great service. Give you their best shipping option. Polite and friendly.
