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August 2025 by Rae Saldana
I had an excellent experience working with John and the UPS team. They went above and beyond to ensure my project was handled with the highest level of professionalism and care. Communication was clear, timelines were met, and their attention to detail made the process seamless. I truly appreciate their effort and dedication, and I highly recommend this team for any shipping or logistics needs.
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July 2025 by Michael Stevens
Joe was very accommodating as a notary, we had a lot of complicated documents and he really helped us!!
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February 2025 by Ryan Taphouse
Best customer service. Joe and his team went above and beyond, and their turnaround time was incredible. Highly recommend going here for any needs for your small business. It’s worth the trip on to the UTSA campus.
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May 2024 by Bussiness Review
Poor business operating hours.
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May 2024 by Susana Alvarez
Staff was very helpful
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December 2023 by Mary Obsuna
Never any issues when having mail forwarded and the service is always great. No complaints whatsoever
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November 2023 by Harmony Skinner
Everyone is so nice! And my packages are always delivered on time and in great condition! The working atmosphere is very supportive and I love coming in to grab my mail!
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October 2023 by No Name
Staff were friendly and knew exactly what to do with my package.
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September 2023 by Garrett Jones
the staff was extremely helpful and friendly and made me feel welcome
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May 2022 by Luis Contreras
Fantastic help with moving and weighing heavy packages, and very patient in helping sort out our packing labels.
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May 2022 by Thomas Wicker
I am writing to commend Mr. Joseph Gibbs of UPS Store 6150 for providing absolutely outstanding service above and beyond what anyone could reasonably expect. He shipped a large and oddly shaped box out of his store to the UPS Customer Center in Nogales, AZ, and I was having trouble connecting with my package at the Nogales facility. Mr. Gibbs took a personal interest in making sure that my package was delivered when I needed it to be there. He stayed in constant touch with me via phone and email. He actually got up at 2:00 am to talk to the night shift dispatcher in Tuscon to make sure that my package would go out on the early truck, and then emailed me confirmation. This was very important to me as I had a 5 hour drive to pick up the package and wanted to make sure it would be there when I arrived, which it was -- thanks to Mr. Gibbs!
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February 2022 by Oui C'est Moi ValE
Unfortunately, I was there on Sat. & as UTSA'S Student Union Building is Closed every Weekend - UPS is closed too.*it would have been *exceedingly helpful IF Ama◇on had not ' offered ' this precise UPS location to return packages... as carrying a heavy box a long distance to a closed UPS store ( in heavy pelting rain ) was not a rewarding experience. PS The parking is not close by, the entrance is on a circular roundabout with Red no parking curbs all around. .
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January 2021 by Erik
They lost two of my packages. Approximately $100. I sent a claim, they have yet to respond. They were Christmas gifts! I ordered them for my wife and mother-in-law. I'm frustrated and seem to have no recourse. I don't know what to do here.UPS: I appreciate the reply. I'll stop in tomorrow to discuss this. Hopefully y'all can help figure things out. I'll change my rating then.
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January 2021 by Brooke Nelson
The staff is very nice and try whatever they can to help. It’s just the hours that are terrible. Some of us have jobs and classes to where we can’t get our mail until later in the day. Also, I had a package today trying to deliver but it was only half an hour after closing time. Then it turns out that it’s closed for the entire week? This package has been out there for over 2 months and usps was clearly confused when transporting it, then when they finally get to the right place, the ups store is closed? When they attempt to deliver again and still can’t get access to the ups store then I’ll never get it. The money I spent on a mailbox here isn’t worth it. Don’t get a mailbox at this ups store! If you don’t want to experience the same thing, then just get a P.O. Box at the local post office.
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September 2020 by Amy
They are so great! Have always been helpful and kind, but especially today when I came in needing several reports printed asap. I couldn't believe they got it done so fast!
