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August 2025 by User Ultra
This store is conveniently situated within the Henry B. Gonzalez Convention Center and offers exceptional service for sending packages. With Saturday hours extending until 3 PM, it’s the perfect choice for your downtown shipping needs. Don’t miss out on this valuable resource!
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July 2025 by Darshan B. Panickar
Joel is the best
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July 2025 by Kristen L. Matulis
This location of the UPS Store, which is situated on the first floor of San Antonio’s Henry B. González Convention Center on E Market Street, is excellent!! The staff are so helpful + efficient. I have been here to have documents notarized, to pick-up packages, and to drop packages for shipment. The space is very clean & well-kept, too. I highly recommend this spot!!
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July 2025 by Marilyn Janel Stickelbault
Very clean and nice ride over there
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June 2025 by Eric Hill
Hours listed are wrong — says 6:30 PM, but they actually close at 5. At a convention center, you’d expect extended hours to accommodate traffic from events. Closing at 5 PM, especially during a major convention, is baffling. Plenty of vendors (myself included) were ready to ship, only to find the doors locked. I saw at least 15 people turned away. Ended up dragging 25lb boxes across the center to FedEx — who was open, ready, and more than happy to take the business.
Score: FedEx 1, UPS 0.
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May 2025 by Michal Ulmer
Update your hours to reflect 5pm. I walked 20 mins and arrived at 5:15 and it was closed. Security guard told me they haven’t updated their hours.
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December 2024 by Raelyn Sinha
We hosted a booth for a 3-day convention and this store was excellent! They held packages for us, helped us with printing, and even shipping home after the event. Joel R was extremely patient, kind, and helpful!
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November 2024 by jorge calderon
Wrong operating hours
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November 2024 by Tony Villegas
Hours posted are incorrect. Please update.
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October 2024 by hillary c
I needed to have booklets printed for a conference at the convention center that I was flying in for. They were so helpful in walking me through the process and printing a test proof over the phone.
It is too bad that their hours are so limited, that was a problem for the conference that started Monday morning.
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September 2024 by Kathryn Pearl
V. Renae Crutches & Joel provided very attentive service. I came by to get some documents Notarized, Printed and mailed. They both provided Great Customer Service, and guided me through the steps with patience. I was really stressing on finding a Notary downtown, and was fortunate to come across this one. Both of them, deserve a raise, because they went above and beyond.
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September 2024 by Kamila Ortiz
Joel was awesome! he was very nice and helped me get a ton of prints done.
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September 2024 by Easy Airsa
Bad customer service they don't even answer the phone and they are very rude.
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September 2024 by Heartless Angel
8-29-24 1430
Arrived for Notary Services
Gentleman onsite was very knowledgable, polite & professional.
Would use again.
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August 2024 by Vivian Karimi
Their team consists of a young woman, two young men, and a middle-aged lady who appears to lead the group. The younger members are exceptionally positive and attentive, always listening closely and striving to find the best solutions. I also value how their manager is actively involved in the conversations, offering thoughtful and helpful advice.
