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October 2023 by TheReal NurseTee
The manager steals his employees money by not paying them all the hrs worked. He is unprofessional cussing at teenage girls. I’m disgusted!
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October 2023 by Arielle
I love the selection of hair they have. Good fast customer service
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October 2023 by mickey h
The selection is amazing however the staff was rude and acted like they didn't want to be there. Like I was bothering them by asking for a little help.
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August 2023 by Lisa Giles
They always have what I need and then some. The prices are getting high but it is nice to know that have everything that is trending.
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July 2023 by T Ivy
This was my first time visiting and unfortunately I witnessed unprofessionalism. The employees were all loudly conversing amongst each other using profanity. One of the employees blocked the aisle using a cart while she stocked shelves. She watched me struggle to bypass the cart, then had an attitude as if I was in her way. I felt uncomfortable and moved two aisles over. Immediately after, she walks pass me with the cart really fast, again, as if I’m interrupting her flow. On this day, there were three employees on the floor and not one rendered assistance, only attitudes. Please teach your employees work etiquette and customer service.
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June 2023 by Imani “Mani” Felder
Very nice establishment. The lady at the front desk was nice and patient. They have a great selection of jewelry at a very nice price. They also have a lot of wigs with a huge supple makeup and hair supplies.
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June 2023 by Dr. Shequetta Green-Pratt
I came into the store looking for a specific product this evening (Friday at 7pm) there were 3 young ladies working. When I asked if they carried the product I was immediately told no, just what's on the floor (fair). However, I came back in because I had the name mixed up and attempted to show the product and two young ladies didn't even bother looking (although I was the only one at the counter. I looked up to realize one of them was handing the other something to put in her mouth (not not gum or candy). I then said that's okay, nevermind and and begin to walk away. Only to hear them laughing about it as if they are not there to work. This is extremely disheartening, especially since I drove 45 minutes to get here as we have no black beauty supply stores in my area. I won't be coming back here. I will be going across the street (B&P Beauty) like I've been going where it doesn't seem like they do not appreciate customers.They totally don't actually care about properly greeting and treating customers that'scompletelyinsane to me.Their inventory is extremely low as well. Don't bother coming here if you expect or are in need of service.
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May 2023 by sonja armstrong
They have some good products and prices aren't horrible. However, last time I was there no greetings or ask If you need assistance.
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April 2023 by T.Y. Smith
I will pass many other beauty supply stores to get to USA Beauty! They always have what i’m looking for along with what I’m not looking for! Lol Their wig selection is the best and the staff is always friendly and helpful. They also offer a military discount and often have sales. You will not be disappointed!
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March 2023 by Charnell D
Racist owners, some of the employees only greet non-Black people. Black women PLEASE DO NOT SHOP HERE. You deserve to be treated with respect by these beauty shops. Stop giving them your MONEY!!! I left once I noticed I was being followed in the wig section.
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March 2023 by Shamika Frazier
Large selection, but rude unprofessional black young girls there. Talk loud and out of line for no reason. There was a nice older lady that answered me. Only been there twice and the experience was not pleasant. I will drive 30 minutes to another location before I go here again.God bless shop here at your own risk, but be prepared for a possible unpleasant experience.
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March 2023 by Lakisha Keyes
The staff were friendly and very helpful! All of them were polite and gave great suggestions to help me with my purchase. Felt like I had a personal shopper with all of the assistance she gave me. Great experience! I’ll be back
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January 2023 by Linda S
Has lots of hair & beauty items.Also a nice selection of costume jewelry. Pretty reasonable prices.
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December 2022 by Lisa Fischler
I Love, Love this outlet. Great selection on sew ins and wigs. I only wish they had the color #4 In their wigs and sew ins. 1 & 1B doesn't look right on me. But, I'll continue to frequent this store.
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December 2022 by Tammy Tassin
The staff was excellent but the products were small for the same price as larger ones in other stores. It was hard to find and understand what was there
