-
February 2024 by SARA TOOMBS
Postal carriers have repeatedly said there was an issue delivering my packages. Now a small package of quarter sized lithium ion batteries wasn’t delivered due to not having a secure location which is an absolute lie. It also said a notice was left and no notice was left. I needed those batteries today. Why Amazon prime still uses usps to ship anything is beyond me. They suck! Never have I had issues like this with other carriers. I live in a house with a mailbox and porch. What secure location Do you need?!?!?
-
January 2024 by Savannah Patterson
I briefly dated the mailman assigned to my apartment complex. I'm not going to get into the rollercoaster of a month that was. I broke it off, he contacted my mom about a secret affair I think he actually thought was true, send photos of me and a male coworker hanging out at a lake without either of us knowing he was hiding nearby etc etc. Said he was going to put pictures of me on only fans. 9/9 of the last Amazon orders wouldn't fit in my completely empty mailbox, but he drives with it so I have to wait an extra day to pick up my own mail. 3 or 4 different supervisors know and have "handled it." USPS is allowing this to continue, and the stress of explaining all of this every time I go up there physically hurts. If this is going to be allowed to continue, Ill need to lawyer up, I just want my mail.
-
November 2023 by Tashina Gary
They never and I mean never answer the phone and I’m confused because it’s never to the point you don’t answer the phone
-
October 2023 by Maggie Anaya
Despite the reviews this was the closest location so I took my shot. Not disappointed! Smooth processing line fairly fast and customer service was excellent. My experience was a positive one considering it was a Friday afternoon.
-
October 2023 by J T
I took my son to drop off 4 packages. I needed a box for an item I needed to ship so I stopped and grabbed a box and when I reached for the tape, my son told me it was a ups label. I asked the clerk if it would be ok to use a usps box with a ups label and he said yes, they would except it but you need to buy the box. I told him I was going to buy the box. I then reached for free provided tape and he said, "well the tape is for our customers". I asked if ups would not take the box because it had usps tape and the clerk said no, they would except it but the tape is for usps customers. ... I told him I was buying the box and my son just dropped off 4 packages so I would be considered a customer. He then proceeded to tell me the tape is only for our customers.If I buy or drop off a product of usps, I am considered a customer. All this disgraceful behavior over some damn tape, completely blew my mind. I ended up leaving without buying the box because I couldn't use the free provided tape. The training at this location should be evaluated.
-
October 2023 by Jerry Pauling
Be nice if they would answer their phone, rang for 5 min during business hour and nobody picks up
-
September 2023 by AJ
David was awesome! I don't like mailing stuff, but he was very helpful, informative, and the service was quick. Great location!
-
August 2023 by Nancy Ortiz
The employees at this post office never answer their phone. It just rings & rings forever. I've called them on different days and still no answer. I hope their manager sees this review so he can ensure that their employees are doing their job. What's the point in having a phone if no one is going to answer it?
-
August 2023 by Norma Schooling
I thought I had lost my package due to writing in the wrong address. Thankfully the supervisor Chris and a few clerks here helped me out and were able to find it. They went out of their way to help me. I really appreciate it so much! The people that work here are polite and professional I will definitely come back here for all my shipping needs. Thanks guys.
-
July 2023 by Cheri Love
They are scamming people out of money! They lie about the weight of packages and ask for money from the recipient. Third time in 2 weeks this has happened. The latest is saying a bag of chips weighs more than 1 lb and that I owe an extra $5 for them to deliver it.
-
July 2023 by Kate H
Always so friendly. The one on Austin Highway is closer to me, but it’s terrible! Go here instead.
-
June 2023 by Owen Cook
A parcel had not been able to be delivered , I went in the next morning to find out what happened and they bent over backwards to find it , top service!
-
June 2023 by Ambroneesia Elmer
This PO is Horrible!!! I literally called like 20x’s and no one answers the phone! It’s like they just walk around listening to the phone ring! I am disabled, I can’t go into the office, so I have no choice but to call & they never answer the phone! I know they hear the phone ringing, & really don’t know why someone’s calling! But they never answer & it’s sad that these people are allowed to stay employed at a PO who don’t like helping customers!
-
May 2023 by Christina Brewster
This post office is the best I have ever been to. The each staff I have interacted with has been very nice with David being my favorite. I use to live in the area and this was my post office and when I moved out of state then back I chose for this to be where my P.O. Box is. I drive all the way from south of San Antonio just to get my mail (as needed). Going anywhere else (even though it could be closer) isn’t even a question because of how nice everyone is.
-
April 2023 by Jessica Palacios
Just move from Fort Worth and David and Wy help me with the address change process as well as a correction. Great customer service David and Wy was very friendly helpful and fast. :)
