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February 2024 by John Quintanilla
Been calling then to report our condominium mail boxes were broken into and of course this office doesn't answer.
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January 2024 by Emily Siwecki
Edit: One time. Fine. Two times. Fine. Three times. Y’all are LAZY. How you going to keep telling me you attempted to deliver my package when nobody did?? THREE times now. My packages are always late if they come from y’all! So annoyed. The door is always locked. Y’all don’t answer the phones. What the hell y’all getting paid for? Absolutely horrible place. Never had so many issues till I moved to your location!Horrible customer service. Horrible communication! Been fighting with them for months on getting my mail!
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October 2023 by ruben iphone
Do not go here. This is not a regular post office. All you can do is drop things off and they can’t even give a receipt. 0 stars
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October 2023 by andy longer
Wouldn't even call this a real post office. Says delivery Annex only, and the door is locked so you have to push the bell for service, but they never actually answer the door. And the dropbox out front can't even fit anything thicker than 1/4"
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June 2023 by N M
The address is on there and you guys rip it open to try to figure out what it is and I can tell you guys ripped it open because the seal is ripped.And you returned it to me so that tells me that someone in the mail opened it because obviously it did not make it to the intended person and it got sent straight back to me. How about you explain that!!
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April 2023 by Matthew
10/10. I joined my mailman's book club and we often discuss great books. I even got a cool hat. Thanks USPS!
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December 2022 by amafid
This office is always courteous and professional.This office is a carrier Annex it is not not a retail outlet you cannot buy postage at this location.
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October 2022 by Curt M.
This location does not have a customer service window. I know that when I ring that buzzer I am interfering with their regular job duties, and I try to be courteous and kind to the person that opens the window to help me. I have always been very satisfied with the service I have received.Believe me, it's not their fault that our packages sometimes don't get to us, and they would prefer that it did. Just remember that you catch more flies with honey than with vinegar.
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September 2022 by Amber Murrie
Worst service EvER! The last in the front when you buzz the bell had such a bad attitude, everytime I go there. I'm pretty sure she doesn't even check to see if there's mail/packages for my address. The first time I came I asked how to put a hold on my mail and she told me " We don't hold mail here(with a head bob)" . "My mailboxes were broken into and I hadn't received anything for 3 weeks where's my mail?! She TOLD ME THEY GET RETURN TO SENDER..SERIOUSLY RUDE. MY MAIL CARRIER AT HOME CONFIRMED YES, THEY WILL HOLD THE MAIL-REQUEST ONLINE..SO AGAIN, I WANT TO KNOW WHERE 2+WEEKS OF MAIL, CCARDS TOO, ARE? I'M MISSING A LOT OF MAIL AND PACKAGES. I'VE EMAILED WITH NO REPLY!
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September 2022 by Jesus Alvarado Jr.
If I could leave negative reviews I would. This place is useless, I've been trying to call to get a hold of someone but they never answer. The one time I went in person they took forever to answer the door. They said they'd call me when my mail keys for my new place were ready to pickup but it's been nothing but silence on their end. My mail is piling up and I'm expecting important documents soon. Very frustrating.
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August 2022 by Angela Mutter
Most unhelpful and the postmen do not do their job well. if my package is undeliverable why would you try the next day to deliver?? Just let me pick up my package but office workers are just as inept.
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August 2022 by Nicole S
My issue mostly lies with the the person who delievers the mail for this location. Always claiming to "attempt delivery" when there are no signs of a delievery having ever been attempted at all. Clearly based on these other reviews, this location has major problems that need to be addressed.
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May 2022 by Leti Delarosa
Horrible service can’t even drop off packages that need postage.
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March 2022 by Wanji Geiger
I understand why everyone is mad at this place! I was supposed to pick up my mail which was on hold at this place. Their website and even door notice says they are open at 8.30am Monday thru Saturday so I have now been waiting since 8.30 and its now 9am and still their office is closed! I had to go thru the back and ask one of the delivery agents if something was wrong and she was like oh i will ask them to open and finally someone opens the door and is like oh you should have asked for someone to open the door when you got here. First off if that is the procedure they should have that put up on the door along with their other notices to alert customers they need to go round back to ask for them to open the office.... And strongly assuming that this is not really the procedure am appalled at the service been rendered here!
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November 2021 by Carol Brannon
I call to report call to a mailbox open that the carrier put the mail in.No one ever answer the phoneI would hate for someone to have their mail or package stolen.
