VALERO is known for its friendly staff and helpful management, as one customer noted a manager held onto a lost item until it was claimed. However, there are concerns about a new staff member who is unfriendly and makes customers feel unwelcome. Prices are considered high compared to industry standards, but the store offers a wide variety of products not typically found at other Valero locations. The long-time manager is praised for his welcoming demeanor and efficient service.
