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April 2024 by Ellen Murphy
Service was good And quick but I did the survey to receive a 20% coupon and it was not sent to me so maybe someone could remedy that
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March 2024 by Lori Lutz
Quick, easy, and always friendly.
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March 2024 by frank duxstad
The last time I had my oil changed here the tech did not correctly change the oil filter components. Resulting in a trip to my mechanic to find out why every light on my dash was going off, looked like a pinball machine. I emailed the Valvoline Customer Center and no response from them after two weeks, so I am posting here. I would be very proactive in questioning the techs to make sure they are servicing your vehicle correctly. This is not the first time this has happened to me at this location. It was the same issue twice. Management needs to do more training to ensure proper service. To bad Customer service did not get back with me, they might still have a customer.
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March 2024 by G s
Happy with service.
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March 2024 by Jeff “Spoon” Witherspoon
Sonny and the crew on Bitters were great and friendly. Trey made sure I saw my new oil level.
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February 2024 by David Miller
Consistent great service here and free tire check/inflate.
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February 2024 by Rusty P.
They are fast and get you in and out quickly.
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February 2024 by Andrew Osborn
Avoid this place at all costs. They have rookie knuckleheads that don't know what they're doing. They stripped out the screws to the protective plate that allowed it drop off while driving near ruining it. wouldn't offer a replacement or costs of one, only would put it up with plastic zip ties! Got oil splattered all over the exhaust pipes that burned for months later because they couldn't clean it all off. The manager's only remedy was to offer me a coupon for the next visit for half off... like I'd use it out trust them again?!
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February 2024 by Jay Wilson
Very fast and efficient
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February 2024 by Michael
Valvoline Instant Oil Change is a game-changer when it comes to automotive care, and their customer service deserves a standing ovation! The staff’s efficiency, professionalism, and genuine friendliness create an atmosphere that’s both welcoming and trustworthy. From the moment you drive in to the swift oil change process, every step is marked by their commitment to making the customer experience exceptional.The team at Valvoline doesn’t just change oil; they elevate the entire service with their attention to detail and clear communication. They go the extra mile to ensure you leave not just with a well-serviced vehicle but with a smile on your face. If you’re looking for an oil change experience that combines speed, quality, and outstanding customer service, Valvoline Instant Oil Change is the undisputed champion. Five stars well-deserved!
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February 2024 by David Blanquiceth
Excellent service
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January 2024 by Deidra Shaw
Got here about 9am, wasn't too busy. The guys kept moving people from bay to bay trying to get organized, but they were super nice and worked fast!
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December 2023 by Ross LaJeunesse
Unfortunately this place must have new employees. I usually get all my vehicles oil change and inspections done. Just had my truck done with no issues. Today I stop in with my car and they want to open the hood and look at fluids. Never been done before by them. When I question why, I get major attitude. "its part of the inspection" Except you didn't do it with my truck a week ago, or any of my other vehicles. You just lost all my business.
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December 2023 by Andrew Tenorio
Such awesome customer service brian took care of us at the end of the night. No problem thank you I we do appreciate it
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November 2023 by Timothy Walker
The Staff were friendly, professional and got me in and out as quickly as possible.