-
October 2023 by Syed Mohammed Tamim
Worst customer service
-
July 2023 by Don M
Never been here. T- Mobile baby!
-
April 2023 by Vadym Hrytsko
Be careful guys about this storeThey are charging extra $30 for switching to Verizonplus $30 for l new line and and the base planBut this was all the time like thatAnd the most funny part when I came to them, they told me no charging for nothingwhen day started the process
-
February 2023 by Allison Vara
I came to this store for my account pin transfer since I was unable to get it over the phone.The representative: a short bigger individual with dark hair, was in the back at time, came up to the front and was rude upon greeting me, and told me I had to call Verizon for it; so I did, then they told me I could get it at a store so I went to a different store and they gave it to me right away no issues.Not sure why he didn’t help me, but it was a waste of my time. It shouldn’t be hard to do your job, if it is find another job that requires less brain power?
-
June 2022 by Ms. Vargas
Horrible Customer Service! I went in to buy an IPhone and asking what kind of promotions they had we got “Help” from some big guy… he was just trying to make a sell and NOT help at all he did not care! He was trying to give us the run around! And when I finally made a decision and decided to buy something after all he was trying to sell me a “charger” if not he wasn’t able to sell me the phone how ridiculous does that sound!! Would definitely not recommend this place don’t waste ur time!
-
February 2022 by John V
I’ve had Verizon for 8 years and this is hands down the best Verizon store I’ve ever been to in every aspect. Just look at how many 5 star reviews they have that’s all you need to know
-
February 2022 by Diane Palomo
Grace and Ismail were the Best. Knowledgeable, efficient and so welcoming and friendly. Truly felt that my best interest was at hand with them.
-
January 2022 by Jesse Tagle
He was quick to help me. He helped me in every way a customer wants to be treated. He was patient and fast. Great experience at this store. Great service. I'm recommending Family ad Friends to the darls he gave me. Awesome and Than you very much. I love my phone.
-
November 2021 by Alma Perales
Ismael was extremely helpful, went above and beyond to help us out. Great customer service and very knowledgeable. Love this store because he made it easy.
-
September 2021 by Savanah Matagolai
Grace and Izzy made our visit a great one! We had a bunch of complications and they were patient and got us through all of it. I appreciate them taking the time to explain things we didn’t understand and really showing us the breakdown of it all. Our first visit with Izzy was just as great as this one! They really go above and beyond to provide customer satisfaction, thank you Izzy and Grace!
-
September 2021 by jamvic kambale
Came in looking to switch service providers but couldn't commit today. Despite that, Grace took the time to help explain some problems I had with my current phone with a different provider. She's awesome for that and I'll be back Monday to switch over! Thanks Grace again.
-
August 2021 by Heloise Medina
Izzy provided great customer service! Everything was well explained and the promotion is a steal! We love our new iPhone 12 ?
-
August 2021 by Kristina Walker
My phone suddenly died, and I have to use my phone for two of my jobs. I had issues with the number I had been given in order to obtain a replacement phone under the insurance. Needless to say, I showed up early this morning right before opening. Grace greeted me with a smile and took her time to ensure that I got the best customer service. She turned a bad situation into a good one by helping me upgrade to a better phone using an offer found on my account. I left the store with a better phone and peace of mind.
-
July 2021 by Olga Galvan
Amazing service is how I would describe my experience. Seyone was very kind patient and extremely helpful. Good service is hard to find these days but wow he nailed it.Thank you seyone
-
June 2021 by Jenna Garcia
Izzy was so helpful! He was able to get mine and my husbands phone traded in at high value. He was very personable and friendly! He explained and answered any questions we had. The manager. Seyone, also made sure we were taken care of. Wonderful customer service! 10/10 would recommend!
