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January 2024 by A
Worst customer service ever.
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January 2024 by Big Lovely
Worst place in San Antonio to do Verizon business. Staff is friendly but independent policies are trash. Avoid at all costs.
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January 2024 by Griffen Lev
Jack the manager was absolutely amazing. He was patient, and very helpful with both my mother and I when we needed new phones. Would highly recommend you give his store your business.
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January 2024 by Ellen Lockwood
Jordan did a great job helping us abs getting everything transferred for us.
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December 2023 by Renee L.
we received wonderful service today from Izzy getting an apple watch to work with our Verizon plan. We had spoken with the online supportand had no luck. it was wonderful to work with a patient, knowledgeable human. thanks so much Verizon staffer Izzy!
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November 2023 by Robert Stover
Had an amazing experience upgrading my phone today with the help of Jordan! She was quick with all of the transactions and whole process of transferring to the new phone! Greatly appreciate all of her help! She also answered a lot of silly questions!Killed adding the screen protector, can’t even tell its there!
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November 2023 by Evelyn Mulcahy
I would like to compliment Steve on his kind service to customers that come in I always feel like I can come here and he's calm and peaceful he also has a knack for solving problems and relating to the customer what they need to do he's a great Verizon salesperson / softball problem person
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October 2023 by Bo S.
The service here is rubbish. Very irresponsible. I can't believe it. Especially the manager. It is even more unbelievable. He has not fulfilled his responsibilities as a manager at all. I came to deal with other matters and actually disconnected my mobile phone from the Internet. He told me it had nothing to do with him. Then he didn't help me restore my mobile phone network.
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September 2023 by Rebecca Brenner
DeMarco Serrano, salesman extraordinaire, went over and beyond to help me with the purchase of my new iphone. He even volunteered to set up my bluetooth in my car so that I could instantly use my new phone there as well. I had a million questions for DeMarco and he answered all of them with patience and clarity. I wish I could take him with me to everywhere I was going to make a purchase of anything. He is an exceptional sales representative! Verizon is a lucky company.
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September 2023 by Sharon Harrell
Jack was very helpful and was very patient and explained everything to me so I understood. Jack was also very friendly and very nice.
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July 2023 by Clay Crain
Brandon was very patient and did a excellent job with me and made sure everything was done the way I needed it before he let me leave the store
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May 2023 by Zac Taylor
My dad needed a new phone. We have a great 3 line plan and his Google phone finally quit working.Jack promptly greeted us at the door, we told him the issue, he took a look at all phone settings and confirmed he needed a new phone.Jack recommended we bring back some of the various phones we owned and he was able to give us an additional savings of $250 which we were able to apply to new iPhone and our bill.Exemplary service, knowledge, and efficiency all in one visit transferring a phone and syncing all data on Apple ID.Awesome experience with location and Jack! Highly recommend!
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March 2023 by Eddie V
Very helpful with my needs on my iPhone!Sunday at 5:15 pm, still very late n tune with service. Thank you
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February 2023 by S with a h
Went to Verizon to get up my new iPad, a sales woman by the name of Izzy Astorga Amazcua set up my iPad and charged me right there for the activation fee. Then never even sent me the actual receipt to my email nor my VERIZON ACCOUNT. Luckily I had a paper receipt for when Verizon charged me on my Phone bill for the ACTIVATION FEE AGAIN. HIGHLY WOULD NOT RECOMMEND IZZY ASTORGA AMAZCUA.
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December 2022 by Megan P.
Today I experienced the worst service ever from a lady named Izzy. I walked in and as soon as I just did that she was already sighing as she didn't want to help one but. Everything seemed like a problem to her and she continued to be rude I finally stated that I would be taking my stuff somewhere else because of how rude and she continued to be rude. Not apologizing one bit.
