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January 2024 by Travis Williams
I brought in my 01 Ford Ranger. There was a knocking noise and I was afraid I was about to throw a rod or something was wrong with the transmission. JD called the next day and told me it was nothing near that major. I was expecting 1000 plus in repairs...but for under 350 it's running great! If you're looking for a guy with honesty and integrity he's the man! I won't go anywhere else
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December 2023 by Cali Baumgart
i took my car here to run diagnostics because the engine was making a weird sound. After taking it to Verns, they completely eased my worries! I dropped my car off for a day or two just to see if there was anything wrong! The mechanic was very honest and told me to please not to go back to the auto shop i took my car to before them! turns out that that auto shop didn’t give me an oil change and my car was running on barely any oil! i’m so appreciative of the mechanics that looked at my 2011 nissan rogue! :)
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July 2023 by Brittany Alcala
I’ll start by saying, they did a great job fixing my vehicle. I was only disappointed in the responsiveness and time efficiency.I had our truck towed to Vern’s at 9am on a Friday. I called maybe an hour later and left a voicemail to make sure it arrived safely and to go over what issues we were having with it. No response. I called again at 3pm just to have contact with the shop and left another voicemail. They finally called back an hour later to ask what was wrong with it. I asked if we can expect it to be ready for pick up by the end of the day and he said yes.I called right after 6 because I still hadn’t heard anything or received a phone call with the status of our vehicle and again there was no answer. They called back 20 minutes later and finally got a diagnostic of the issue. But he kindly let me know that it would be ready by noon on Monday because they don’t work weekends.Monday at 1pm rolls around, so I called once again to check the status. He said he doesn’t know where they were at with it because the mechanic is still on lunch. But he would call back in 10-15 minutes to let me know. After another hour, he calls back to let me know the new part is in but they still had to do drive cycles with it to make sure it’s running the way it should. We were finally able to pick up our vehicle 5pm on Monday. It runs great which is why I gave 2 stars. But we won’t be going back due to the lack of communication.
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May 2023 by Kaylee
I’ve taken my car here twice and several of my family members have been here as well. Very impressed with the service and the honesty JD provides. We will be back!Services: General repairs & maintenance
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May 2023 by FnightZ ice
They use 10w-30 on every vehicle. I asked about using the right oil he said quote "oil is oil I bought the oil were gonna use that oil". For people who don't know cars using the wrong oil can mess up your oil pump, valves, or bearing as well. If you get your oil change often here and had any of this issues. Put a lawsuit on this guy so they learn there lesson.
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May 2023 by mike clepper
Best private shop ever been to!Affordable, quick, and friendly!
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March 2023 by Tomas Rico
This shop has been our family's go to shop for the past 12 years, honest technician with very reasonable prices and guaranteed parts and labor for a year, just can't be beat.
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February 2023 by keevonn johnson
Very poor customer service. Man who answered phone claimed he didn’t do estimates over the phone. Blew me off basically told me to find somewhere else to go. That I will do forsure !
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January 2023 by casey baumgart
Verns auto repair is fantastic! They towed my car that gave out on me, called me with what the issue was and gave me honest feedback and options to fix it.Great work and honesty, I highly recommend.
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November 2022 by Mad Loc
excellent service. impeccable staff
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November 2022 by Vangie Roberts
We have been taking our car there for everything that needs repair. Always happy
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November 2022 by KING MIKE
If you drive a 4 wheel drive vehicle don’t take it to these people bunch of crooks. You took my truck there to get it fixed and had to take it to another place immediately after
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October 2022 by Carol C.
JD, the owner is incredibly rude but that is just a personal observation. He quoted me one price, $350 parts and labor, and the lady in the office called me two days later told me I had to go buy the part IN ADDITION to the 350$ he had quoted me. I tried to talk with him. I know that there were 2 difficult bolts holding the one part on but when I asked how it turned into $350 , not including parts, I was told he 'didn't need my business.' "Take your car, but you will pay me $350 whether I install the part or not." (My car is not running...would need to be towed...more money..And pay someone else to install part!.) I know The Lord will take care of all injustices but I will be writing a letter to to the BBB, talking with the military control board and submitting a recommendation for an investigation and any other legal avenue available to help other vulnerable single women, or those with limited auto mechanical knowledge. It should be a crime! Please be careful! I would NOT recommend this mechanic. They also told me to bring my car in and then when I arrived, (I had a friend tow me) said they didn't have anywhere in the shop or in the locked yard to park it. That I had to realize (and assume liability (?) if my car were broken into it was not their responsibility...?? Does ANY of this sound like a trustworthy, reliable mechanic or business owner? Run away!!!!
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August 2022 by Sinh Trinh
Family owns business for very very long time in this neighborhood! We trust them good mechanics and fair price! Get the jobs well done! Thanks
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July 2022 by Doc Yost
I really appreciated the service that I received here. I went in to get a radiator hose replaced. Nobody tried to sell me anything I didn’t need, and the prices were generous. When a second hose gave out on me, they even replaced it free of charge. That should tell you everything you need to know about this business. They are a shop of integrity!Service: General repairs & maintenance
