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February 2024 by Paula Bumgarner
I was looking for something a little cute for my husband, and the sales associate was able to provide some suggestions that looked really cute and sexy! The store is clean, organized, and it was easy to find different sizes.
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January 2024 by Etna Vizcaino
Everything was beautiful and the attention of the staff was very cordial and attentive.
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December 2023 by Lisa Flores
Very helpful staff??
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October 2023 by Linda S
Customer service was wonderful. The ladies there are always so helpful. However the new remodel isn't great. I hate that you don't check at the regular registers- you have to checkout at the online pick up registers. Why didn't they just put all the registers there if that's where they want you to go?
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August 2023 by Jessica Buedel
The store is closed. There isn't any merchandise. Looks like I'll have to go to another location that's actually opened.
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July 2023 by Bella H.
I stopped in to buy bras for back to school and omg!! Ada helped me and she is just so knowledgeable and friendly, she was more than patient and helpful and went out of her way to make me feel comfortable and help me with my needs! If you go to the quarry Victoria secret hit her up for help! She's absolutely amazing and I hope she gets all the praise she deserves. This has been the best experience I've had hands down.
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May 2023 by Bri H.
The store is good. What you would expect from a Victoria secret store. The employees do seem to hang out and talk among themselves alot. Not that it is unexpected just doesn't look too good when it's super busy.Also, I asked a female employee if I can be measured and she asked a male employee to do it. If you are a female that feels comfortable with being measured by a male, that's completely great but I did not feel comfortable and did not say anything because I did not want to offend. Looking back i should had but I highly recommend asking customers if they feel comfortable with a male or female or both or whatever.
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March 2023 by Jess with a Tess
They had a sign up advertising a sale that said “ buy 3 and get 5 free.” I walked up to the cashier and asked if sale still was going. She told me that she didn’t know what I was talking about so I walked with her to show her the sign. She then told me that it wasn’t correct and took down the sign. Didn’t even apologize. I always shop at Victoria secret but I will never buy a thing from then again.
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February 2023 by Tori Evans
The store itself is fantastic but the employees unfortunately are very slow moving despite there being a line all the way through the middle of their store to the entrance. They didn't seem very concerned about the amount of people in line they continued to work at their own pace, talk amongst each other and didn't really take my notice to the amount of people in line.
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January 2023 by Dahlia P.
I'm not sure when The Quarry got so ghetto but I was so disappointed when I stopped by Victoria's Secret today. The so-called manager looked like she just rolled out of bed. She did not look presentable as a manager or an employee, period. I can't believe the associates no longer follow any type of dress code. This so-called manager also lacked any basic customer service skills. I walked around the store several times without being greeted or offered any type of assistance. The store looked neat but while looking through the bins, a lot of items were in the wrong place. I know it's not a high end store but for the prices they charge, I'd expect more.
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January 2023 by Petra Brewer
It's ok to small no one come to help me only when I walked in they say welcome but that was it did come to me and ask if I need help or sayed what is on sale it ok
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November 2022 by Joseph Harkleroad
Staff very helpful and patient. Got a free gift.
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November 2022 by Tyler Vasquez
Staff was incredibly friendly and attentive, I felt very welcome and comfortable both while browsing and talking to the employees, who were more than happy to help me out!
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August 2022 by Ziggy Flame
I rather shop at this location rather than going to the one at North Star mall. The ladies that work at the quarry location are really nice and not stuck up. They also don’t discriminate if you’re speaking Spanish. Plus it’s closer to my house. The one at North Star, they always need to get a Spanish speaking worker without me asking for one, which I don’t need to ask for one because Im bilingual. they assume I don’t speak English because they hear me talking in Spanish with my friend and whenever I tell them in English that I didn’t ask for any help, they always end up telling me “I’m so sorry, it’s because we are very close to the airport, so I got you confused with the shoppers from Mexico.” Lol ignorance is mind blowing. Thank gosh for this location and the one at la cantera are my two favorites.
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August 2022 by Abbygail Delgado
Been to this one store twice both time bad experience, I love shopping and spending money at pink and Victoria secret most of them time when I go I always get a hi or someone offers to help when u walk in. Going into this one I was treated like I wasn’t there the lady at the door acted like I didn’t walk in this has happend twice and this place as I watch the lady at the door offer to help the next lady who walks in with an look made me feel very uncomfortable and unwanted not just once but twice.
