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March 2024 by Tony Wright
The staff was professional and knowledgeable.
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May 2023 by Giovanni Martinez
I’ve been with Vinacom for 3 years and every time I submit my tax returns I always ask myself why I’m still with them. Every year is the same thing, this company is terrible and slow. They will not answer their phones and are not even at their designated location to answer any questions. Never doing business with them again
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April 2023 by Mr. Hobby
Been coming here for about 10 years now and they always do a good job. They are very busy and people need to understand you are going to wait. They provide a good service and I wouldn't go anywhere else.
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August 2022 by J lo
They do really good job but you have to be patient.
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August 2022 by Christopher M.
I have been trying to reach them for 4 months, they were supposed to be doing my taxes, I have driven the 20 minutes from my house to their business 3 times and called over 30 times no one will answer the door or the phone.
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May 2022 by yeymy barrios
Delivered my taxes back in February and went in April to see if they were ready and nothing… and just went back this past Saturday may 14 and now there is a sign that says the place is closed because of computer issues or system issues. Not sure what to do… I have been coming here for years…
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May 2022 by Ted Garcia
Anyone know if this business is open...or permanently CLOSED? Been coming here for so many years for our taxes.
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May 2022 by Khup K.
No good customer service and there is no restroom waiting time whole day long No Refund Yet ,16 weeks already no deposit yet I don't know how to get my refund money ..I called them no answer phone and close office...
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April 2022 by Jennifer Villarreal
PLEASE RETURN MY CALLS AND MESSAGES.!!!
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April 2022 by Uwek
DO NOT GO HERE. The lady has been there since 9:00 AM and we came here to get our documents at our designated appointment time at 1:00 PM only to realize that they haven't finished yet!! We have been waiting for 6 hours and this has been a frustrating experience. We expect that our documents be ready, but they've failed to fulfill that expectation. I would gladly pay more for a faster service, but my family and I are moving on to different service.
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April 2022 by J loza
They do really good job but you have to be patient.
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April 2022 by Summer M.
Turned in my taxes 5 weeks ago. Called them to find out when they'd be done and they always would say "we'll call you back". They never did. I showed up today since it's the deadline and I find over a dozen people waiting outside. A note on the door said they're closed. Now people are scrambling to file. They won't answer knocks on the door or phone calls. You can't even leave a message. Disgusting and in my opinion, illegal... I'll never come back and I would suggest you avoid them as well.
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April 2022 by Nana H.
Unprofessional, you let your clients wait. You have to upgrade your service. I dropped my documents couple weeks ago and no responds since then. Never pick up the calls and I stop by and found they closed?????? Geez...
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March 2022 by Lina Abreu
Worth the wait ✋ good people!!
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February 2022 by Bryan N.
Làm ăn vừa cà chớn vừa mất dạy, thái độ rất chảnh chó, kiểu bất cần đời, tôi sẽ k bao giờ quay lại, rất nhiều người đã chửi cách phục vụ của mấy người làm o vinacom và họ cũng k bao giờ quay lại. Tiền thì lấy mắc, hồ sơ thì làm chậm chạp. Tôi không khuyên bất kì ai tới chỗ này làm thuế. (Customer services was so bad, expensive fee, they're very rude, i'm never return, im not recommend every one go there to file their tax, if i can give them 0 star, i'm sure that i'll do that...
