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March 2024 by Eileen Egan
always friendly helpful staff.
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February 2024 by Mindy T
I have been to this Walgreens a few times to fill prescriptions. Every time I need a refill or need a vaccine, the pharmacy staff have been extremely kind, courteous, and professional.
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January 2024 by jozue “crash” chaires
Wow,Some of the worst customer service I have ever experienced. I even asked to speak to a manager which the person said I am the manager and proceeded to belittle me and continued to deliver sub par service. The representative repeatedly said to "be quiet and listen" as well as "since you know everything "One thing I do know is when go spot a computer error, how to talk to customers, and how to troubleshoot a proccess. None of which was shown to me. Absolutely trash service do not reccomend.
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October 2023 by Kelly G.
If I could give 0 stars I would. The service here is horrendous. You never know if they will be open or not. Every time I go to pick up a prescription i have to come back at least once before they actually have it. Today, I came to pick up nausea meds. A man with glasses and dark hair came to the window already seeming annoyed and told me I can't come pick up until tomorrow as if I was already supposed to know that. When I asked why he just continued to have an attitude roll his eyes and repeat that they have the prescription they just can't give it to me. I will not be using this pharmacy again, and if possible anyone currently using it should switch to HEB.
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October 2023 by Tasha Rice-Dove MSN RN WCC IP-BC
Like all other pharmacies this Walgreens location has had staffing challenges, especially during/after the public health emergency. It closes randomly, sometimes without notice, and sometimes the fill process is affected by a lack of processing prescriptions or applying your insurance. I will say Robert, the new pharmacist is FANTASTIC! He hasn't been a pharmacist very long, but he is professional, courteous, prudent, and most of all personable. He remembers customer's names and overall makes you feel safe about the medications you're taking. While there is usually a wait due to the number of staff available on the shift, I do not mind waiting for great service. Please take it easy on them. His customer service is definitely bleeding over to the staff who work with him and I love the that. Are the wait times ideal? Not always, but quality over quantity.
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October 2023 by Hector
Had a great experience with the pharmacy staff. Especially with David , he was very professional and helpful with everything we needed . I know there is staffing issues , hopefully you hire more people like David . Because of him will be making this pharmacy our primary!
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October 2023 by Notareal Name
[APOLOGIES FOR THE EXCESSIVE RHYMES][ 'IF IT'S AGAINST STANDARDS REMOVE IT' ][] NO ONE LIKES EYES ROLLED AT THEM []When in need of assistance: body languageseems ( stand off-ish to the customers ) asthey witness employees attempting to grabtheir own elbows(refusing to acknowledge)the shopper's presence sending messageswit'crossed arms'they casually fold at themPoor service at the pharmacy & at the frontof the store ... Both rude with bad attitudesas soon as'I walked in'more than likely theybooed...I don't mean to sound like a grump-That Only Knows How To Communicate Byusing a series of grunts,,,I don't want to getSUED, SO SORRY if I've become a completebore 'I Must Confess' Sometimes I Feel LikeU sent me up the rapid river wit' out an oar;I know it probably sounds as if I'm a lil' soreBUT, I'M NOT...MUCH APPRECIATION TO U*I'm[more nervous]then I should be for justvisiting the ( Prescription Store ) I shouldn'tnecessarily 'feel ill',when it's time to pick upMy pills due to Someone's animosity,,,THEYDEFINITELY (((NEED TO WORK ON))) THEIR$$$$$$$$$$'SOCIAL SKILLS'$$$$$$$$$$& MUST IMPROVE CUSTOMER RELATIONS:[][]They're The Pillar Of The Community[][]WE NEED 2 LEAVE BEHIND THE FEROCITY;TO be NEGLECTED is SUCH an ATROCITY;)( )( )( )( )( )( )( M O R A L S )( )( )( )( )( )( )([] THEY'RE THE CENTER OF LIFE'S CORE []'holding us in place like space's gravitationIs This A Quiz? The Question's ponderableWalgreen's Name Is One That's Honorable:comparable2as a Court's Judge Is Judicial[] WE NEED CLEARER COMMUNICATION [][][][][][][][][] (IT'S OFFICIAL) [][][][][][][][]Walgreen's Wellness Checks are beneficialThey Spare us the misery and aggravation~ WE WILL EVENTUALLY FEEL THE CHILL ~WINTER NEARS &WE'LL NEED THE PHARM--ACIST'S(MATHEMATICAL EQUATIONS)TOHELP US HEAL...(SO WE CAN GET BETTER)They're So Cunning The Way They OverBillJUST OUT O' CURIOSITY?,WILL THE ABUSEOF ANTIBIOTICS ((CAUSE IMMUNITY?)) ORLESSEN THE BLOOD'S VISCOSITY ?? LET'STRY TO (((WORK TOGETHER*PLEASE))) TOFIGHT AGAINST SPITE, IT'S A DIBILITATINGDISEASE-FLU SEASON'S COMING&RUNNY[][] 'noses are only going to get wetter,' [][]DUE2 TEXAS'S UNPREDICTABLE WEATHERTHIS IS [IN NO WAY] AN APOLOGY LETTER- IT'S MERELY CONSTRUCTIVE CRITICISM -~~'Tone Down On The Vengeful Velocity'~~& PLEASSE SSHOW SSOME GENEROSSITY)( )( )( )( )( )( NO MORE EDITS )( )( )( )( )( )(I'M BACK WALGREEN'S-CVS &I 'R HISTORY.There's no marriage here cancel the florals' WALGREEN'S IS THE NATURAL EPIDURAL '' WRITTEN 8/12/23 BY A MID-AGED LATINA '
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May 2023 by William Harlos
Called and was on hold for quite a long time.Then a pharmacist just picked up and hung up the phone on me? Welp.. that's one way to make the phone stop ringing...
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April 2023 by Patrick Star
Male cashier with the bleached hair came off as rude and gave off racially prejudiced vibes. Maybe he was having a bad day or wore wrong size undies .?
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April 2023 by Tim Howell
We have switched our business to CVS after nearly 15 years. The pharmacy is closed multiple days a month. It appears they have a staffing problem as a recent trip to buy a card and gift card could not be processed without the management getting involved. Very Sad. This used to be a great company.
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January 2023 by Hubbit 1.
The Store Manager says they do not know how digital coupons work. Therefore they do not accept digital coupons at this location. I had to go to a different location and they accepted my digital coupons from the Walgreens app.
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November 2022 by Luis Marquez
First time picking meds up. Staff was helpful, polite and friendly.
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October 2022 by Emmett martin
Worst walgreens I've been to. I attempted to deposit cash into my chime card here and wasn't able to do so because I didn't have my driver's license with me. Now according to the youtube walgreens how to deposit cash onto chime at walgreens Tutorial video a driver's license is not needed. So I won't be back. Imagine having a lot of medical promblems and not being able to deposit cash into your account. Now Imagine having done so at this placeA lot of times before. this place. I am done with walgreens as a whole.
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June 2022 by Kenken Sanchez
The pharmacist name is Abigail she started cussingand started fighting with me when I went to go pick up my medicineIt's on the cameras todayFriday may 20thAt 5:05 pmAround this timeNeed to speak to corporate for the pharmacists outburst disrespectful disorderly conduct
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March 2022 by Michael Krug
PHARMACY : Pathetic communication and customer service. Walgreens (West Avenue) - "We don't have that medication here. Pick it up at Walgreens (San Pedro) but give them about 20 minutes."30 MINUTES LATERWalgreens (San Pedro) - "I'm gonna get it ready for you. Give me about 20 minutes.""CUSTOMER" - "The West Avenue store said to give you 20 minutes, 30 minutes ago."Pharmacy Tech - "Well, who did you speak with over there because I don't think our pharmacist didn't them a specific time."I'm DONE! SHOP CVS!!!!