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March 2025 by veronica moreno
Staff hiding. Waiting long at check out. Attending to certain customers first who were not in line first
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March 2025 by Nathan Mills
Pharmacist is an egotist who runs it like me her own kingdom. Rude responses, interrupts constantly, won't let anyone speak because she knows everything. Stay away
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January 2025 by Spanish Teacher
DO NOT EAT THEIR FOOD!!!
I bought a bag of kettle chips vinegar and salt flavor, but turns out it had a HOLE in the bottom-it looked like it was chewed through possibly by RATS!!!!
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November 2024 by Rudy Elizondo
This stores sunday manager is very unprofessional. They just sent you from one person to another on the phone with no results of positive customer service. Customer service is extremely poor. Hope this store is closed due to bankruptcy and he should be the first one to go. Will be doing my shopping at CVS. This store totally sucks.
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April 2024 by m n
clueless , if you own Walgreens stock I strongly encourage you to sell before Walgreens goes bankrupt , Walgreens is incapable of innovation , and just can't compete in a very competitive Pharmacy landscape
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April 2024 by Tasha Dove
Like all other pharmacies this Walgreens location has had staffing challenges, especially during/after the public health emergency. It closes randomly, sometimes without notice, and sometimes the fill process is affected by a lack of processing prescriptions or applying your insurance. I will say Robert, the new pharmacist is FANTASTIC! He hasn't been a pharmacist very long, but he is professional, courteous, prudent, and most of all personable. He remembers customer's names and overall makes you feel safe about the medications you're taking. While there is usually a wait due to the number of staff available on the shift, I do not mind waiting for great service. Please take it easy on them. His customer service is definitely bleeding over to the staff who work with him and I love the that. Are the wait times ideal? Not always, but quality over quantity.
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March 2024 by Eileen Egan
always friendly helpful staff.
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February 2024 by Mindy T
I have been to this Walgreens a few times to fill prescriptions. Every time I need a refill or need a vaccine, the pharmacy staff have been extremely kind, courteous, and professional.
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January 2024 by jozue “crash” chaires
Wow,Some of the worst customer service I have ever experienced. I even asked to speak to a manager which the person said I am the manager and proceeded to belittle me and continued to deliver sub par service. The representative repeatedly said to "be quiet and listen" as well as "since you know everything "One thing I do know is when go spot a computer error, how to talk to customers, and how to troubleshoot a proccess. None of which was shown to me. Absolutely trash service do not reccomend.
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December 2023 by Ronald P.
I called this location in advance to make sure they had a product in stock, the associate said she checked, and that they had two of them. So I asked them to hold them behind the counter for me and I would come by them both. I was at the store within 20 minutes and they said they only had one. So obviously, they didn't care and just made up a number to get me in the store, so I went to buy the one and they wanted $40 more than another Walgreens that is just 3 miles away, I even showed them my receipt from the same day proving the price I paid for the same item at the other Walgreens the associates at this store did not care at all and all they could say was "I only work here "and would not honor the correct price which I had proof of. I asked for the manager and they conveniently said there was no manager there which I find hard to believe because Walgreens would not an open store in a big city without a manager to watch over the employees. Apparently, this is why Walgreens is slowly going out of business, and I will never go to any Walgreens anywhere ever again.
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October 2023 by Kelly G.
If I could give 0 stars I would. The service here is horrendous. You never know if they will be open or not. Every time I go to pick up a prescription i have to come back at least once before they actually have it. Today, I came to pick up nausea meds. A man with glasses and dark hair came to the window already seeming annoyed and told me I can't come pick up until tomorrow as if I was already supposed to know that. When I asked why he just continued to have an attitude roll his eyes and repeat that they have the prescription they just can't give it to me. I will not be using this pharmacy again, and if possible anyone currently using it should switch to HEB.
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October 2023 by Hector
Had a great experience with the pharmacy staff. Especially with David , he was very professional and helpful with everything we needed . I know there is staffing issues , hopefully you hire more people like David . Because of him will be making this pharmacy our primary!
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October 2023 by Tasha Rice-Dove MSN RN WCC IP-BC
Like all other pharmacies this Walgreens location has had staffing challenges, especially during/after the public health emergency. It closes randomly, sometimes without notice, and sometimes the fill process is affected by a lack of processing prescriptions or applying your insurance. I will say Robert, the new pharmacist is FANTASTIC! He hasn't been a pharmacist very long, but he is professional, courteous, prudent, and most of all personable. He remembers customer's names and overall makes you feel safe about the medications you're taking. While there is usually a wait due to the number of staff available on the shift, I do not mind waiting for great service. Please take it easy on them. His customer service is definitely bleeding over to the staff who work with him and I love the that. Are the wait times ideal? Not always, but quality over quantity.
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September 2023 by Melissa Somersett
Good place to go for items
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June 2023 by Mina Youssef
WORST CUSTOMER SERVICE FROM THE PHARMACY STAFF.
