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March 2024 by Daniela Garcia
At this location the food was not great, service was poor. I previously eat at the location In Bryan, Tx. At that location everything was great, service and the food was great. The way back at this location, on bandera. There are more locations in San Antonio and hopefully they are better. Thanks everyone who reads this. ✌️
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March 2024 by Shawnon Gulley
This was our first time trying Wayback and will be our last!!We ordered through Favor for dinner. We ordered a Big Easy, 3 double bacon cheese burgers, 2 regular fry, 2 Cajun tots, 2 fried pickles, and 2 cheese curds.2 of the Double Bacon Cheeseburgers came with ABSOLUTELY NO BACON!We did not get the order of the cheese curds.We did not get one of the orders of fried pickles.My son took a couple of bites of his burger and complained it tasted funny or bad, and he threw it in the trash.My other son complained about his Cajun tots tasting like old Tony Chachere's seasoning and pickle juice and said his burger could have been better.I tried a couple of bites of my burger and fries, and it didn't taste right/ good, and I threw mine in the trash.My wife tried calling to complain but was put on hold for a while and then when she did speak to someone she was told there was no manager available and they would have to call back....This was a Tuesday evening at 6pm.Once my wife finished with her conversation, she was so upset that we had thrown out our food because of the taste and now her food was cold, she threw hers out also because she didn't want to chance her food tasting bad.The poorly prepared food, the lack of attention to detail on our order and missing items, and communication with the restaurant and management was a profound disappointment.We are still waiting for a manager to call back so we can discuss this issue and refund our meal.
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March 2024 by Isaac Carpenter
No frills, but nice place, with very good burgers and fries. Nothing fancy, but the service was excellent.
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March 2024 by Falcon
Fantasic burgers... juicy but not greasey. Friendly staff. Definitely be back!!!
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March 2024 by Jo
I recently visited Wayback Burger and thought I’d share my mixed feelings about the experience. On the positive side, the food itself was tasty. The bacon burger had a good flavor, and the ingredients seemed fresh. However, the portion size left me wanting more, especially considering the price tag. Spending $20 for a bacon burger with a large side and a regular drink felt steep, particularly when the size didn’t quite match up to the cost. I’m usually okay with paying a premium for good food, but I expect the portion size to reflect the price, which wasn’t the case here.Additionally, the service timing and attitude were areas that could use significant improvement. I arrived 30 minutes before closing, expecting a quick grab-and-go meal. Instead, I waited 25-30 minutes for my order. During this time, I noticed the staff’s demeanor, which appeared less than enthusiastic about serving customers so close to closing time. It was disheartening to see other potential customers being turned away after 9:30 PM, despite the official closing time still being minutes away. If this is a policy, it would be beneficial for it to be clearly communicated or posted to avoid customer disappointment.While the quality of the burger was a saving grace, making this experience a 3-star one instead of lower, the overall value proposition and service left a lot to be desired. I believe that for the price paid, customers expect not only good food but also reasonable portions and welcoming service, regardless of the time they choose to dine. Unfortunately, based on this visit, I can’t wholeheartedly recommend Wayback Burger. There are likely better options available where the service and value match the quality of the food.
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March 2024 by Mentally Stoopid
When I ask for a burger with nothing but bacon and cheese and find you put the whole menu on it, I tend to be a little on the frustrated side.
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March 2024 by Pedro Gonzalez
The burger was good and the staff was polite but we were told a 30-minute wait for our food and had to wait an hour for it. I could tell they lost our order and it was wrong when we got it.
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March 2024 by H. Mayra Figueroa
To go food & chicken tenders were soggy with breading still doughy. Hamburgers were pink not well done as ordered. Cashier Ben emptied trash cans outside, took to dumpster &back in to restaurant bagging food and giving to customers WITHOUT WASHING HIS HANDS! I walked over to one of the employees & told her he was emptying trash outside area and came back in and swept and never washed hands. She addressed it with him but he had already touched trays, and bagged food. Returning tomorrow for my full refund of food I had to throw away as not fully cooked. Except fries. Talked to Maya. Never again. First time and last time visiting.
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February 2024 by Curtis Bolden
30 minutes for a burger the fries came after I was finished with the burger. And it wasn’t even busy. Will not be back. Other places with better burgers and faster service.
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February 2024 by dustin couch
The food here is great and not badly priced. I dont understand all the bad reviews. Been here twice now within a week, great service, grrat
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February 2024 by Joseph Kadilis
Man if you want a mediocre burger after waiting half an hour then this is the olace for you. Slowest service I've ever seen, wouldn't recommend.
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January 2024 by Nancy Ford
Food was aweful tonight. Avoid the chili! Its making me sick.
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January 2024 by David Mann
Hamburger Bun was rock hard and inedible. Watched one of the guys dip his fingers into the ice cream and lick them off while he was prepping shakes. Nope! I won't go back. Do not recommend.
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January 2024 by Bandar Alanazi
I loved the meat and it looked fresh and the buns were soft and the meat was juicy and I definitely recommend this and take a classic burger. Worth to travel for it and the prices are amazing I got 3 classic burgers with 3 fountain drinks and 3 fries and it turned out to be onle 42 bucks. Love the atmosphere and the service was great and the cashier is very nice. I added it to my favourites and thank you for the staff for being great and prepping our food nicely.
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January 2024 by laurie Wynn
Had lunch here today after hearing about it from a friend. The burger was juicy and the tots were cheesy and delicious. Will definitely eat here again and again!