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January 2024 by EKSTASY1 CAST
Pathetic, told me to come back another day to send a wire transfer, they had 4 employees and no banker.
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October 2022 by Debra Deleon
Customer service there is none. All you do is hold my money because anything else your employees will not do or cannot. 3x I have had appointment to add a person to an act. 3x cancel on me. What is your purpose. One banker but yet could not help me add, but yet we are held bound to make appts. Screw your bank. Today i will pull all my money 25,000 withdraw.
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August 2022 by Richard Britten
They also have 2 H/C PARKING PLACES.
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August 2022 by toby jones
I walked in with a simple request to close my checking account. Unfortunately, the tellers don't know how to use a computer. So, I asked for the manager to help. I think her name was Patricia, not sure, but she has ridiculous eyebrows that she spends hours & too much makeup on. She should spend some time learning how to use a computer, because she didn't know how to close my account either. When I asked if anyone was competent enough to navigate ancient Wells Fargo technology, she looked me in the eyes and said, "sorry, I'm absolutely useless and incapable of thinking". I felt sorry for her handicap, but realized Wells Fargo gives back to those less fortunate & provided her a job when no other employer would ever consider it. Talking to her was like talking to a broken robot stuck in a loop, my IQ literally started dropping & I realized the lackadaisical stupidity at Wells Fargo is contagious. I thanked her for wasting my time & for her extraordinary uselessness. She enthusiastically thanked me too, like a special person does, & waved farewell as she drooled on herself. If Patricia can be the useless manager of Wells Fargo on 3027 W Woodlawn Ave 78228, then spider monkeys deserve employment there too. Then maybe I'll keep my account open.
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July 2022 by Debra Moreno
Customer service there is none. All you do is hold my money because anything else your employees will not do or cannot. 3x I have had appointment to add a person to an act. 3x cancel on me. What is your purpose. One banker but yet could not help me add, but yet we are held bound to make appts. Screw your bank. Today i will pull all my money 25,000 withdraw.
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April 2022 by Kerry Morrison
Terrible customer service. I won’t be coming back and may close my accounts.Teller took off with my ID for a minor withdrawal and made me wait for half an hour to check on things. This is ridicuous.
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December 2020 by Tony V
Front door lady and security guard Made me feel like a criminal when I came to withdraw money from my account
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March 2020 by Eva Perez
I am here at this location as we speak. I am a miltary spouse with a POA they are rejecting my POA due to an expiration date. The expiration date is not until 2020. My husband is in South Korea and is unable to do anything. I am extremely disappointed.
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April 2019 by Kimberly Garcia
The slowest customer service at any branch location. Staff is unpleasant and inefficient.
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October 2018 by Manuel Medina
Actually went there with my cousin. He was going in to cash check, way too many people in line, can not cash checks through drive through unless you have an account with them, which is ridiculous because the customer who wrote the check wrote it from their account. They also charge $8.00 to cash a check if you dont have an account which is also ridiculous in that the check is from their bank, their customer and account holder wrote the check!! The person cashing it should not be charged. Crooked if you ask me.
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April 2018 by Lisa Benitez
Have to go here for work sometimes. The ladies that work here are very nice.
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March 2018 by J Perez
Ladies could have a lil better attitude and sense of urgency
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November 2017 by amara lewis
I needed to deposit a check that I needed that day and they closed 5mins early. You guys are really something. You'll defiently be hearing from me on monday.
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May 2017 by Sandra Gomez
Not even worthy of a star! Extremely poor service. Waited over an hour for a 10 minute process. Tellers are busy chatting and the only 2 bankers are slower than molasses! Been banking with Wells for over 15 yrs. Thinking of changing thanks to this location!
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May 2017 by Frank Medina
Was waiting in line for over 20 minutes only to have some fat obese lady cut in front of me. I just ended up leaving, the tellers just talk and take the longest time to do simple things. They might be slow in the head Worst service ever in all my years in Wells Fargo