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February 2024 by Duncan Villacis
Manager threaten to call police because I asked for help with the fraud department
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January 2024 by Melissa Gonzales
Never answer the phone and long waits!!
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November 2023 by Laura Jarnagin
I was withdrawing money from my account and the teller kept asking me what I was doing with the money (mind u it was only $200 in coin) told her to mind her business. I can withdraw in whatever denomination I choose if it's available. No I don't need a business account to get change. I've been with Wells Fargo for over a decade and this is the worst branch. I don't need my bank in my personal business. Do better .I now go to a different branch who treats me with respect and doesn't invade my privacy.
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October 2023 by Alma G.
awful bank almost 1hr just to cash a check the teller is super slow and only 1 teller for the lobby and 1 teller for the drive thru the rest are sitting on the back gossiping
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October 2023 by Dursunjemal Abdyllayeva
I am second time here and on the first time it was closed and no sign or notification. Today is my second time and their system is down.
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April 2023 by Everett Dimas
Horrible customer service manager is very rude as well as the teller. I asked for their names and they refused to give me their names
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February 2023 by Christopher Zuniga
What's the point of making appointments if they're gonna be accepting walk-ins anyway?Not bothered with the banker, but the manager.Either commit to appointments or have more bankers at the location.
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November 2022 by Michelle M.
I don't normally have to go to the bank as paychecks are done by direct deposit and everything else I can do online or on the app. However, from time to time I do make deposits in person and since this is the closest location to where I live, I come here. First of all, getting in and out of this location is kind of tricky if you come during a busy time of the day since it's right off the highway and at a corner light. Getting in or out takes time, but once you can get into the parking lot everything is good. I've always been able to just go up to the counter with no wait time. People I've dealt with have been polite and patient with me. I just recently made a fairly large cash deposit and the counting machine was acting up. She had to do it about 3 times before it counted the correct amount. Then her computer was acting up, so I did end up being there for about 15 minutes, but it wasn't her fault. She kept on apologizing about the wait. This location doesn't ever seem busy on the inside. The drive-thru does however get busy, especially during rush hour and on payday. It's a good thing I never use the drive-thru. If you want a smooth transaction, I'd recommend this location.
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October 2022 by Ray
This is the worst bank location to come to do business. Nobody wants to do anything. I come here for make some changes to my account and they said they are busy. Nobody inside.
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September 2022 by Tara Washington
Only two tellers helping customers for inside bank and drive thru! Not faulting them though. It's a shame that even in the banks there's a shortage of employees! People it's time to get back to work!!!
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May 2022 by Gloria Zapata
Waited in line behind ONE car at the drive through for 25 minutes to make a cash deposit. I called the branch to ask if the drive through was closed and was told “it sure isn’t” (after many, many rings). Miraculously, the line moved less than 2 minutes after that ?. I’ve been with Wells Fargo for over 22 years, and moves to different cities, so I’ve been to LOTS of branches, and this is by far the slowest one ever. I’ve probably written 3 reviews in my life for any type of business or service, so it’s that frustrating at this bank.
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April 2022 by Cynthia Flores
Visited branch on Wednesday March 23 and was told I could not open a bank account as I have to set an appointment. Had an appointment today March 30th at 10am. I showed up at 9:50am and was asked to take a seat. I waited for 40 minutes and there still was no one available for me. I got up and left and at 10:34 was sent a messaged that I had missed my appointment. Can’t imagine banking at this place.
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February 2022 by Pat Lopez
Always wonderful service and very nice professional people. Not a member but I make commercial deposits. Drive thru is always fast.
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December 2021 by Rayner Velazquez
This is the worst bank location to come to do business. Nobody wants to do anything. I come here for make some changes to my account and they said they are busy. Nobody inside.
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August 2021 by Alani Chu
terrible customer service, I have been on hold for three hours just to make an appointment.
