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February 2024 by Danielle Vasquez
Alexis was super helpful and friendly! She let me know she was in training but still seemed so knowledgeable and eager to be of assistance!
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January 2024 by Jerimaine Watson
Banker Alexis greeted me at the door and helped me with some questions i had will definitely be back to this location !!
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November 2023 by Josh Moralez
I hope and pray Corporate closes this location DOWN! Horrible everything!
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September 2023 by James Snow
No service here. No one to talk to about your account unless reserve apt 2 weeks out and only one teller. Had to call customer service line and told to go to bank. Closing huge savings avvoun asap
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August 2023 by Axel Heredia
I’ve been here a couple times and there is always only one teller takes 30+ min. If you are in a hurry go somewhere else
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July 2023 by Amu H
Don’t even think about going to this location if you need any assistance, other than depositing or withdrawing your money. Because they will have one solution for all your questions ( call our helpline number)Any yes their banker is on lunch all day long, no matter what time of the day you visit this location at.
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July 2023 by Mary Helen Squires
Waited in line for 30 min only to be told that a banker was not available by the manager on duty. States they are in the process of hiring and " JUST SO I KNOW" a banker needs to handle my transaction. This is the only location open in this area. Always run into issues with this bank but this tops the cake. Never felt more unwelcome in a place of business before. Thanks to Ariel horrible experience.
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May 2023 by Ken Otto
The staff here are very friendly and will help you with your banking needs.
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April 2023 by Matthew Burek
5 stars for the tellers of this bank and 1 star for Wells Fargo for understaffing this branch. I come in often and a couple of weeks ago, there were only two people working at this bank. Wells Fargo needs to hire more tellers so the tellers that are working here are not overworked as they are now. The staff here are very friendly and will help you with your banking needs.
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March 2023 by Lysa Terrell
Ariel and her staff have fantastic customer service. They went above and beyond to try to help me with a frustrating situation. I had been trying to close my account with Wells Fargo for a year and every time I call the 1-800 number I’ve gotten the runaround. I spent 6 long and tireless hours at this branch and the poor staff was at the mercy of the 1-800 call center to help me. I went into the branch to try and get direct help but of course corporate America — they had to go to someone above them, above them, and above them. Ariel finally was able to close my account for me. Although I absolutely hate Wells Fargo and their way of banking- the staff here deserved my 5 star review as they watched me cry and plead for help in their lobby for hours. Thank you for your help. Wells Fargo branch -5 stars …. Wells Fargo corporate - 0 stars.
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December 2022 by Cindy
Horrible service. Went in and they only had 1 teller working and a greeter pacing back and forth with a line of customers.Then they placed a hold on my security service official check due to a contract they have with them where they have to place checks of theirs on hold. That is what the teller Crystal said. Will definitely be changing banks.
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December 2022 by Cynthia Olivares
Horrible service. Went in and they only had 1 teller working and a greeter pacing back and forth with a line of customers.Then they placed a hold on my security service official check due to a contract they have with them where they have to place checks of theirs on hold. That is what the teller Crystal said. Will definitely be changing banks.
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November 2022 by Carter B.
Mr. Carlos took great care of me and my few questions I had, opening an account with him was easy, took about an hour but the man was working as fast as his systems would allow him. Would highly recommend, I never write reviews this is my third one ever so take that as a note that his work was impactful to me.
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October 2022 by Matthew Savidge
Worst branch I have ever been to
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September 2022 by Adriana Huerta
Zach was awesome in helping me get set up with my company card. I really appreciated how he did not let me do a transaction without a photo of my id. Although I did have to make a second trip to complete my business so that I could have my id with me I appreciated it. It really showed his values in following protocol, and he had a great personality.
