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February 2024 by Ray Hansberger
I ordered a sandwich with bacon in the drive-thru and they didn't give me the bacon, which I paid $1.40 plus tax for. When I went back through the drive-thru to ask about the bacon or to get a refund, they gave me the bacon by itself but the burger was already gone by the time I was through the drive-thru... Didn't want the bacon by itself. I wanted the bacon on the burger which is why I ordered it on the burger.
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February 2024 by Baseem Gregg
I'm not sure where to begin. Being that Wendys is how I put myself through school they're always my #1 choice via fast food. But yesterday was dreadful.Super long wait time for a line of three cars, with ours being one of them... The shift leader and/or manager barking rudely at his staff and then at us (whoa) because someone "isn't listening" only to recieve a full order of incorrect and cold food. Baconators had one patty, one had the incorrect bun, neither had the requested lettuce or tomatos, chili was missing cheese and onions, fries were hard, cold, and half filled while the nuggets were in the exact same manner. Absolutely terible!! For $45 bucks at a fast food joint you'd expect the food to be fast, correct, or at the very least edible... we received none of the above.Thanks to the fine folks working yesterday afternoon I had the pleasure of spending even more money on lunch some place else while listening to my toddler have a full-blown melt down due to the potato rocks of fries he wouldn't eat. I truly thank you for that.
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February 2024 by J Low
Not always great, but this time had an older lady who provides the best service I've received here
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February 2024 by Laura Tijerina
They shorted me two meals and didn't answer their phone when I called.
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January 2024 by Albert S
Never frozen and never fresh.Stay away from this location. The food is either always cold or sitting under the warmer and not fresh. The staff are rude and act as if helping a customer is an inconvenience.
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January 2024 by Mojo Goody
Food absolutely awful ! Patty burned and dry. Service at drive thru was awful as well. Second time we tried here and will definitely be last.
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January 2024 by Kimberly Gomez
I have been waiting in the drive thru for over 25 mins. and I’m on my lunch break!No one answered to take my order.I’m very disappointed with the service here. Not coming back due to the poor service.
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January 2024 by Chris Dew
This restaurant is located right next to the In & Out restaurant, and was virtually empty. When my friend and I entered, we quickly understood why. We were not greeted in a friendly manner, and the short haired blonde almost acted as if we were disturbing her. The service would have truly sucked, had it not been for a reluctant gentleman, who was on the grill, coming over to fumble through our order. Not to mention that the young blonde, who had just handled dirty mop water, attempted to prepare our food before washing her hands. We ended up pitching all of the food once we arrived back home. Very Bad!!!
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January 2024 by mattdajedi (mattdajedi)
I usually come to this Wendy’s because they do a pretty decent job. However I went to go get lunch on my break from work at this location and they kinda just gave me the wrong order. I tried calling the store to try to correct my order but no answer, it was late but I know they were still open.I went back the next day to speak with a manager to correct my order from the previous day. Without hesitation he fixed my order, and I left satisfied.Will probably be taking a break but the male managers here are great and are really helpful.
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January 2024 by Fernando A
Rude employees got attitude and the window got shut down on my face by an old lady working overnights at this location supposedly they were supposed to be open until 1am but they started closing at 12:30 am totally unacceptable could not pick up my order will be reporting them Ugly attitude from that employee so Rude will reach out to District Manager
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December 2023 by M. Garcia
The food was served cold, The burger meat patty was dry and tasted as if it were cooked and left sitting out all day.All of the tables had food and trash on them, the floors were not swept, there was trash and food particles all over the store. The woman at the register, her name, Lorraine, didn't seem to care after I complained to her the soda and ice machines in the lobby were not functioning properly, she simply said "ok" and went about her business, no apology, she didn't offer to serve me a drink from the drive through soda fountain, fortunately there was another employee near the counter area to serve me my drink.I won't be returning to that nasty place again.
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December 2023 by Brandon Rodts
I was in the lobby at the register waiting to order food for my family. An employee was directed to lock the doors and we stood in line waiting. The time was 7:25 PM, so an odd time to close the doors. The manager eventually came up and said "his lobby was closed" and that we had to use the drive-thru if we wanted food. I asked why when we were already waiting in line and his answer was, "Have a good night." Do yourself a favor and bring your business elsewhere...the order ends up being wrong more than half the time and the food isn't worth the attitude you get.
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December 2023 by Jason S
That’s two strikes so far at this location, and I don’t think I’ll be back for a third. The first time, I showed up in the drive thru about an hour before closing time and was told they were out of everything I tried to order. Even when I switched it up and tried to order something different, nope. All out. So why even respond on the speaker in the first place? Just tell me you’re closed early and save us both the wasted time.Second strike, I try the drive thru again. The car in front of me seems confused for a solid five minutes, then pulls ahead without ordering. I pull up next and am told they would be with me in a minute. So I wait. And wait some more, while more cars stack up behind me. Another five minutes go by, I assume they forgot about me and decide to leave but I can’t because the original car is blocking my way out and is only just now paying for whatever they ordered. So I sit for ANOTHER five minutes until I finally get a chance to escape next door to In-n-Out.Never again.
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December 2023 by mario garcia
The tables and floor were dirty with food particles and trash. The soda machines didn't work. The woman working there, named Lorraine didn't seem to care about my complaints of the place and broken soda machines.I won't be going back to that particular restaurant. I don't reccomend it.
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December 2023 by Carolina Heat
Driest and wurst Wendy's burger I've ever had to include overcooked fries. Upper management this location requires your attention.
