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April 2023 by Miranda C.
Waited 30mins in line for my prescription just for them to close the window blinds on my face. Y'all suck.
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February 2023 by C Alyse D.
Absolutely horrible. Some pharmacy Tech not even the real pharmacist couldn't give me my medication I know for an actual fact my doctor called in for. This is not the first time I've had an absolute nightmare of an experience. The pharmacy techs here are the absolute worse. There is one nice guy that's very helpful but all the lady pharmacy assistants are terrible.Update: After having my doctor call them again to make sure my medication could be fulfilled. I get down & I see the pharmacy assistant leaving and the pharmacy closed right after my doctor called to make sure I could get my meds. I had to come to CVS where they're helpful, friendly and patient. The pharm tech's name starts with a M and she's a brunette. Not nice or in the slightest bit helpful. Would avoid at all costs.
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January 2022 by Jon R.
Walgreens in general is the worst pharmacy I've ever used. We used to use cvs which I never had a problem with, but my employer cut them out of our network. Walgreens is consistently SLOW. They have the most inefficient pharmacy. After 20 minutes of waiting in line behind 2 cars, I decided to write this review and am still behind one car. It's also significantly more ghetto than cvs. It's dirty and the people in the pharmacy have the worst customer service. If I could give it zero stars I would. I hate Walgreens
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December 2021 by Michael T.
This is a review for the Walgreens on Huebner and 1604, San Antonio, TX. Wife had an emergency prescription that cost $1200 out of pocket, and that insurance needed to preapprove before covering. Insurance suggested that I ask Walgreens if they'd let me pay out of pocket and get the prescription immediately, as my wife was in a lot of pain, and then rerun the purchase in a day or two - once the drug was preapproved, and then we'd get approximately a $900 refund from insurance. Barely got the words out of my mouth when the gal (whom I'm guessing ran the night shift) said no way. She wouldn't do it - no ifs, ands, or buts. This was 2 days before Christmas and $900 was not in our budget and my goal was to get the medicine immediately and hope to get a refund over the next couple of days. Refund or not, I was going to get the medicine that night. The Walgreens lady oozed "your problem not mine" and offered no real explanation of why she couldn't help out, as the insurance company requested. So I told her to transfer the prescription to CVS, and we will see if they can do it. Called CVS immediately and they said no problem - transferred the prescription and we did exactly as my insurance suggested, and my wife got her prescription that night, and the next day, we got the refund. CVS told me they do this on occasion and it's not a problem - even found me an additional $200 discount. What really chapped my hide, was that the lady at Walgreens took it upon herself to call my sick wife immediately after I left Walgreens and told her that I refused to pay for the prescription because of the cost - which upset my wife, as she hadn't heard the new plans from me yet. Everybody has bad days, I get that. But this appears to me to be her nature, bad day or not, and she probably shouldn't be working in a customer-related field. I would absolutely NOT recommend this Walgreens!
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September 2021 by Robin P.
The worst pharmacy ever. Finally switched after the constant lack of competence. Use another pharmacy and save yourself many headaches
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June 2021 by Shauna T.
The pharmacy is horrible. If you have another choice, go there. They don't care about customer service at all, you wait forever and there is no order or system of how they do things so you could be waiting 15 min and then they help someone at another window that just walked up. I went out of my way to transfer my prescriptions from here!
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April 2021 by JoJo W.
The worst experience I've had with a pharmacy. After waiting over 30 minutes, they put the "We're closed" sign up on us. I'm appalled. They got my prescriptions wrong several times, and now I can't even be helped? Also saw them give the wrong prescriptions to other people waiting. So now I'm sitting here in tears and in pain. This place is a sick joke.
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January 2021 by Andrea N.
Walgreens pharmacy is always behind and doesn't have my prescriptions after they are sent repeatedly by my doctor office. This has happened 3x. Will not be returning.
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November 2020 by Bilbo B.
The people are nice enough but the pharmacy service is poor due to understaffing and operations set by corporate. Its not just this Walgreens. Its pretty much like this everywhere in their chain. Having dealt with walgreens in several cities and states, its consistently bad. This location is typical.
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October 2020 by Jeremy H.
Hello, I wanted to share that I have had two recent experiences (with Belinda) that have been exceptional. This is now my new favorite location to visit because everything I need has mostly been in-stock, and Belinda is so helpful and kind.
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September 2020 by stacie r.
Pharmacy is probably the worse I've been to. This is my 3rd time dealing with them and they are completely clueless and so not helpful. Not to mentioned either they need more staff or they are so slow.
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March 2020 by Craig D.
Got to the counter and discovered I can only buy 2 of anything during this pandemic. I was buying 4 half gallon milks, 4 12-pack sodas and feminine products. The small cart was half filled. The manager saw the cart while waiting in line and said my milk limit was 2 but said nothing about the rest of the items. Then the cashier had to ask the manager what the limit was on each of my items. There obviously was a no policy in place or briefed to employees. There are no signs posted on the outside door or on the shelves. The staff apologized for no signs and I even volunteered to make one on the spot but that fell on deaf ears. I will honor any guidance but businesses need post it up front or tell customers before shopping to avoid frustrating customers.
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March 2020 by Lillian M.
excellent place, but covid-19 took out all the soap. all i can say is that people actually need antibacterial soap, it won't do you any good, just wash your hands with regular soap. the old lady helping us out was extremely sweet.
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October 2019 by Smoothy S.
The pharmacy is truly awful. Literally in tears and they have sat on the prescription for hours. The service sucks.
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September 2019 by Vanessa A.
Pharmacy is AWFUL. Literally no one there and somehow it's gonna take an hour to get a flu shot?! Had all my paperwork and cards ready. Unbelievably slow. This is why people are going to specialty these days.
