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January 2024 by Nicole Smertneck
This bank is so horrible the employees mainly. I need to speak with the person ahead of them.
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December 2023 by Abyss 1919
Everyone who works here is so rude. I typically bank at the 1604/Culebra location where Jeff and his team are ready to serve their customers with smiles and great attitudes. But at this location, they all seem pretty annoyed even with me the easiest quickest simplest customer. The two females who work here stand around making dog faces .
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December 2023 by Michel Chapeau
The customer service here at this Wood forest Bank on Guilbeau and Bandera is the best. They are fast to respond too my needs and question. Greeted with a smile everything I show up.
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December 2023 by George Maldonado
Friendly and excellent service
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December 2023 by Cesar Roman
Great people especially Robert I opened my first bank account with Robert and he made the process very easy
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May 2023 by Mariano Resendez
Every one is very helpful an since I have open my account I have been more please an happy to be part of the bank as a costumer .
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December 2022 by Sir. John Dike Ijeh
Woodforest staff at Bandera provided me excellently great financial services. I was overwhelmed with the wealth of experience they had. My investments are safe in their hands. Robert is the Manager, great interpersonal skills. Communication was flawless. Knowledge of products on offer was explained both features and benefits. I highly recommend visiting this branch and entrusting all your investments and transactions in their capable hands.
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July 2022 by Margaret Dempsey
I think they are the worst bank around they like to hold your money when you deposit checks longer than any other bank would and they do have a friendly staff but they make appointments with you and then their never there that day for work the person is always off that day they put you through a lot of running around for your own money,they are too unprofessional for me.
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June 2017 by jason akers
I constantly get left at counter unattended I've been waiting in line for over 20 min. With no help and there isnt that many customers here just myself and 2 others I can hear the phone constantly ringing with no answer very disappointed
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June 2017 by Miss logan
Exceptional customer service and strong leadership from Michael-Branch Manager, his right hand assist Branch Manager AJ. Their staff always greet you with smiling, warm and generally friendliness and quick and thinking on their feet for high quality banking.
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March 2017 by khaled qalla
i like wood forest national bank, I had accounts in chase and bank of America, I closed them and kept my accounts in wood forest for personal and business. the team at this branch " at bandera and mainland" is very helpful, professional, energetic, and best of all has the best smile ever seen in a bank. thank you guys. god bless you
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July 2016 by Patricia Perez
Great Customer service! Friendly staff very helpful and great advisors. 2nd chance banking is awesome also! P Perez
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June 2016 by Mike Rowe
Open Sundays!
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June 2016 by Laura likesblogs
This is my favorite branch. The staff is genuinely friendly. And I appreciate good customer service.
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March 2015 by Ricky Tibbetts
This is the absolute WORST branch due to the miserable influence of the manager . On two different occasions he has not only proven grossly incompetent, but done so with complete arrogance, and has gone out of his way to make things difficult. After today I was compelled to report his unprofessional attitude to corporate headquarters. They were very quick to return my call and totally pleasant and professional. I have had outstanding service at other locations, above and beyond actually, with caring, professional and friendly staff. This particular branch is a disgrace under it's current management and I am disgusted with them.
