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February 2024 by Priscilla Miranda
Every employee was rude and unhelpful, except the dressing room ladies,whom were very nice. The cashiers were all having personal,side conversations about their weekend. Didn't ask how we were,only waved us up to them. They kept talking about inappropriate things while ringing our items up. Didn't say a total,so I had to ask. Then after paying,cashier just handed us a bag and said nothing. For the price of these clothes, the employees need to treat us customers way better. I didn't even want to give the 1 star I gave.
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February 2024 by Minh Tuan Do
Favorite store of all time. Fashion, class, affordability, and functionality.
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January 2024 by firecracker110
The lines. It's always the check out lines. Soooo long. Updated as of Dec 2022. Things seem better now that the larger North Star location has opened.
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December 2023 by Mars Ya
I always buy Zara when stationed in Japan, but Zara here is way overpriced.
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November 2023 by Allison D.
Horrible service, the store was messy and the jeans are very cheaply made. I would suggest going somewhere else.
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November 2023 by Ty'aira L
I asked my fiancé to come look at something I tried on, a lady from the sales floor came and literally yelled at him and said he couldn’t be back there. Apparently, this is a common occurrence at this location. Do better.
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October 2023 by Aisha C.
The store is always clean and inviting but the employees seem unapproachable or sometimes rude. Went to try on a jacket in the fitting room with my 4 year old son at 6:00pm. While I was trying on the jacket, the employee or maybe manager BANGED (and I mean BANGED) on the wall next to my fitting room to tell me the fitting rooms were closed (TWO HOURS before the store closed). There was no sign that stated it was closed. She then proceeded to tell me I could use the MALE fitting room “if I’m comfortable.” ZERO customer service. I didn’t get her name but this happened on 9/26/2023 around 6pm. She was wearing a blue suit. About 5’6 or so. Curly hair pulled back in a ponytail. Needs to be retrained.
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September 2023 by Rhona Deguzman
Zara is my Top 3 stores to shop! I’m about 5’3” and always find classy and stylish apparels here. Love that they always have new designs and styles to offer — very trend setting!
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July 2023 by Alex Morris
I was looking at shirts and a worker came up to me and said my size is more over there and pointed at the plus size section. Thanks for making me feel super uncomfortable and insecure..
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July 2023 by Kanhaiya Ashtekar
Definitely don’t miss the Zara store at La Cantera. You will always find good deals ruining. They have pretty good collections for men and women but i find men’s collection better at this location. During weekdays you can find parking right outside the store but anyway the store is close to three parkings. Also great food in the location.
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June 2023 by Valerie L.
If I could give it 0 stars I would . The service is absolutely horrible. The lines are extremely long. I almost waited an hour to get checked out. There was only one cash register and the manager is so rude. Don't waste your time shopping in here.
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June 2023 by Julie L
Nice store and clothing. Rude dressing room personnel that wouldn’t let a mother stand outside her daughter’s dressing room. In today’s world, why on earth would this be a store policy??? Zara should care more for children than that. Will not be shopping here again.
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June 2023 by My Little
Save yourself the time and self respect and don’t bother shopping here. I bought a $100 skirt for an event and when I got home realized they left the security tag on. After driving back to the store and waiting in a LONG line, I was treated like a criminal even though I had the receipt for the skirt. It was the stores mistake! I highly recommend shopping elsewhere; this location is honestly awful.
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May 2023 by A. Harris
Lines are long for the dressing room and to check out. Not a good shopping experience. The return policy is not accommodation after I didn't receive a receipt and when referred to the customer service to find my digital receipt, I was told that they were unable to locate the receipt after giving them the Date, Amount, reference number, and store location. Go figure. I won't be shopping here again.... Ever!
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May 2023 by Maria san
Great clothes for women and men. From shoes , hats and even the latest styles. It is organized and clean.