-
January 2024 by Greg Turner
I needed a part for my Raptor. I called Hixson and was put on hold for 7+ minutes. Then when the woman did answer the phone, no greeting whatsoever. And had a really bad attitude. I do have a choice where I spend my money and it will not be with Hixson.I called Jimmy Granger. They never picked up the phone.I called San Augustine and got Brian in parts right away. He helped me find the part. Even went to eBay motors to find it. Thank you, Pard.
-
November 2023 by R or Ann Densmore
I was very satisfied with this company's service and its people. The employees are friendly, helpful and professional. Even the President of the company is helpful. He's the guy that picked up and returned my vehicle after service. You can't go wrong with these guys.
-
November 2023 by Janis Wise
Update:The service manager that used to be there was fantastic and knowledgeable. The new one they have now is good at making appointments and she is nice but that's it. They are not knowledgeable about anything else. They need someone in there that you can talk to about your vehicle. Asked one of the women about something simple and they didn't even know. Sorry we are not being ugly just honest.2 years ago: Service was great and friendly!Update: Still WONDERFUL and friendly people in the service department. You won't be disappointed!
-
September 2023 by S Jones
I ordered some parts from Ford Assessories dot com. This dealership was the closet to me for them to be shipped to (Per Ford). I so appreciate how Brian, the Parts Manager, went out of his way to assist me and keep me informed of the order. When I went to pick it up he again was so helpful and kind. He even helped me loading it in my car. I can see why they have 4.7 stars. Thank you Brian!!!! Thank you San Augustine Motor Company.
-
September 2023 by Gene Young
I recommend purchasing your next new Ford vehicle at San Augustine Motor Co.
-
May 2023 by Rick Powell
Probably the best buying experience for a vehicle we ever had. The staff were truly professional in handling are purchase. Very satisfied with our vehicle and San Augustine Motors.
-
April 2023 by Paul
The folks at San Augustine Motors are fantastic. Clayton, Brian, and the rest of the team delivered a top-notch customer experience with quality results. Going forward I'll be working with all my friends and family to do business with them.
-
January 2023 by jacque williams
San Augustine Ford motor company is a great company. I can always depend on them for their efficient and professional services. They are friendly and warm even when swamped with business. The mechanics are some of the best and the sales people are tops in helping you find the right car. I highly recommend San Augustine motors. It is a family owned business of some of the best people in Texas. J Williams
-
January 2023 by Kayla Fitzgerald
I had come home on military leave and needed to get my oil changed before going back. I contacted San Augustine Motor Company and they were able to get me in the next morning. They came to the house and picked up my car. While they had my car, they checked it over completely and found one other item that needed to be replaced. They contacted me to see what I wanted to have done. They replaced the item and had my vehicle back to me in less than two hours. I highly recommend San Augustine Motor Company for all your vehicle needs.
-
January 2023 by stacy harris
San Augustine Ford Motor company made my purchase experience pain free!!! They continue to go above and beyond with top notch service/maintenance. ❤️
-
January 2023 by Maegan Boyd
Getting my car serviced at San Augustine Motors is always a breeze! Very nice and helpful staff.
-
October 2022 by John Zerangue
Well it seems to review thatMy sister posted went away some how .but here is again . Long story short towed my dad's truck there because it ran out of diesel .just to have an oil change .Dan told me I needed a $1,500 fuel pump. I turned it down went there charged the dead truck batteries and put diesel in the injectors truck fired up and I drove it home. Don't use this place unless you want to be over charged and treated like crazy.
-
August 2022 by Kevin Brieck
Great transaction! John is extremely open and transparent throughout the sales process, and makes himself highly available if any questions or issues arise.
-
August 2022 by Teresa Mills
Needed routine service for my new truck. I had asked for an appointment and was scheduled for it. Later that same day they came to my business and said that they could get to me earlier, so they picked up my truck, serviced it and brought it back to me. Couldn't ask for better service.
-
August 2022 by Robert Anderson
By far the easiest dealership to work with… Fussell’s team is amazing. Strongly recommend everybody to use San Augustine motor company.
