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February 2024 by Ronald “RON” Rodriguez Gomez
Starting with the staff are very rude at this location when you are waiting in the lobby you can hear how the guy at the front counter answers the phone and talks to customers and finally when you get to turn the same person gets off the phone with the same attitude gives you a bad customer service, they might be able to fix cars but this staff member is scaring customers away with his attitude, I do not recommend this location for fixing your car. ??
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February 2024 by Samantha Mendoza
If I could I would give zero stars.. I asked how long it would take to fix one tire because I had a nail in it. They tell me it would take an 1 1/2 like come on seriously and that is because I went right when they opened at 7 am. The manager needs to learn a little about customer service and not be so rude!
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January 2024 by SM Cunningham
The tech was timely clear and specific about the issue.
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January 2024 by Luis y Rossi
They dont do a good jod because This is the 3rd time I bring it in for the alignmentThe first time was back in may now we are in 12/2023 I didn't know it takes almost two hours to To do an alignment and it was Almost Empty BAD BAD JOB
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January 2024 by Tila Gonzales
FRIENDLY AND HELPFUL.
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December 2023 by Francisco Garcia
The staff is friendly and competent.
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September 2023 by Christopher Casasnovas
These people are dishonest, I took my car for 4 new tires I ask them to do a wheel alignment. They never did the alignment 6 months later the front tires were worn . I went back they pro rated the tires and charge me 196 dollars for their mistake. The manager will run that place out of business and he has a attitude. They are the most expensive and with the worst mechanics I ever seen this place is a joke
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June 2023 by Big Buns
Takes a lil bit, but can't complain with the good service you get
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May 2023 by David Saenz
FOR A1 SERVICE ASK FOR ROLANDO, HE HAS MY DAUGHTER'S BMW IN TOP CONDITION I RECOMMEND ROLANDO AND HIS TEAM !!!!!david saenz Atlanta GeorgiaServices: Transmission repair
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May 2023 by Juan Perez
They had excellent customer service skills and were very helpful and were able to get my car up and running again right before closing which I appreciated a lot. Thank you to the Firestone team
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April 2023 by Jeremy James
They were a little backed up, but they seemed very knowledgeable in what they were doing. Would definitely go back again.
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March 2023 by Shaun Davis
Great service Love that I could just drop off early and pick up after I get out of work
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February 2023 by Abel Gonzalez
Amazing customer service and deliveryThey explained things thoroughly and didn’t waste time in getting the job done.Sam was very helpful and knowledgeable.
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February 2023 by John Noble
Horrible don’t recommend, you set an appointment and they tell you your service shouldn’t take that long, just for them to take two hours just to do a tire rotation. If I could I’d rate 0 starsService: Tires
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December 2022 by Terry Reed
Had a great experience at Firestone in San Benito this morning, Johnny diagnosed my engine problem, oh and they got me right in by my appointment time, gave me results, got the part ,replaced faulty sensor, checked everything, had me back on the road in 2 hours,no muss no fuss,all business!!,Thank you Firestone in San Benito Texas!!