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July 2023 by Carmen Matos Jiménez
On July 15, my mother went to this store and bought a cell phone worth 200 dollars and today the phone didn't work anymore, on the 16th, when we went to complain, they told us that we had to buy a new device, that they don't refund money and they can't give us another team... After 8 years paying a service to this company they did not give us any favorable solution as customers... Be careful out there with your purchases at Metro PC
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October 2022 by Arale NC
(Translated by Google) Very bad customer service. They don't solve your problem.(Original)Muy mal servicio al cliente. No te solucionan el problema.
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September 2019 by Enrique castillo
Very bad customer service! None of the employees are knowledgeable about anything. Manager is never there. One of our phone stop working the next day after purchasing it. Took the phone back, they said the only option we had was to wait for a replacement from the manufacturer. Said it would take only four days. As of now it's been two weeks. Had to call corporate on them because they couldn't even find our information. Come to find out we actually could of just change the type of phone but the employees there failed to inform us of this option. Then they said it was our fault for not reading the contract! We will be switching back to our old service, just for this reason. Nice job retaining customer Metro!
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August 2019 by Daniela Flores
The reps are awesome, store is clean. Love it!
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July 2019 by Rafaela
(Translated by Google) My favorite company
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June 2019 by Rojelio Elizondo
(Translated by Google) Not kept good reception in the after month of the month
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March 2019 by ANGIE ALANIZ
Awesome salesman!
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November 2018 by Lupita Vazquez
Nice and friendly. Their manager is great helps with any issue and trys to give you the best price and deals.
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May 2018 by Sarah Guerrero
Very helpful staff
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April 2018 by Greg Pondell
Bought phone and did not work properly and they would not exchange it on the same day. Makes no sence.
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October 2017 by Eduardo Ramirez
There lady I spoke to and sold me my Moto4 is totally awesome! I'll be back for the 32gig LG later.
