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April 2024 by Brenda Ortiz
Great Location! Love coming here for lunch. They have these really good lunch specials that are quite affordable. Severs are always super nice and attentive and it’s always clean and comfortable.
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April 2024 by Alma Cantu
Employee was to busy making stacks of pizza boxes. She looked at us and that was about it. We went to sit down and no one came to ask us what we would like to drink. Terrible service
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March 2024 by Lila Guerra
We ordered online and both pizzas were wrong and undercooked. Ridiculous on how they managed to mess up a whole order.
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March 2024 by King Jc
Young male employee charged us $20 extra for the mistakes he was making . He needs to be fired , very unprofessional and scamming people !
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February 2024 by Nallely Delgado
Do not know what was going on, but had a horrible service last night. Table was dirty, there were not a lot of customers in the restaurant. The waitress did not refilled drinks at all during our visit. The food took over an hour and when it did arrived it was cold. Horrible experience, will not return to this location. San Benito Texas Pizza Hut.
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January 2024 by Steve Martinez
Service was bad to long for pizza come out plus price not worth itBad aAttitudeAttitude by the serverDietary restrictions: Not coming back and not referring to this place
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December 2023 by Elaine Brazil
Pepperoni Lovers Pizza was delicious! Nice, quiet atmosphere.
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November 2023 by C Monz
The place was a little busy, but the staff did an amazing job with service and getting pizza out in a decent time. The pizza always has that fresh baked taste and is full of flavor.Parking: Plenty of parking available
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November 2023 by True Story YO!
Update; On Response from the owner, That's it?!?!?! That is all you have to say??? No assurance that you will speak to your staff and train them better to assure this does not happen again to any customer. Such a dismissive response that will not hold these ineffeciant workers accountable and contiue to misrepresent this franchise. You have to do better. Not just for me but for EVERY customer these workers are abismal to.Get rid of the evening crew ASAP!!!Starting with the very young lady who has zero work ethic, does not care about her job, no people skills and no work motivation. I am at the counter, she passes by, no greeting or anything. A different night I was with my niece and we said hello to that same worker and she did not say anything at all. I recognized her it was the same worker. Anyway, back to this day, She finally comes up to the counter and still no greeting, so I have to be the first one to speak. I say "Hello, I would like this special please", I show her a picture of the special, She just looked at the monitor screen then says, "hold on let me get the manager." I figured she needed some code to access the computer screen or something that only the manager can do I guess. But then a man comes up and with his look and body launguage is already stand offish. I'm very confused at this point and HE looked confused as well. He asked what i needed. I was like, umm ok, so I proceed to order and showed him the picture and said, Hello I would like this special please. then "he asked, umm ok, so you want to order a pizza then???" I smiled and said yes, I would like this special please. Then he asked, ok but just for 1 pizza? Since there is only 1 pizza in the special I just smiled and confirmed yes. Then turns around and starts poking at the register then asks me again, so just for 1 pizza only? I say, yes sir. This time with no smile, just confusion. He stares at the monitor, then asks again, ok just 1 pizza? I didn't answer only looked as to see if he is ok or on drugs or what is happeneing. He asked that like 5 times like dude wth are you just messing with me??? Then finally, He starts to take the order that took forever to finally comprehend 1 large pizza, 3 toppings. That is it. Then he said it again out loud, "ok so just 1 pizza what are the toppins did u say sir?" as this was the third time i told him the toppins, i feel disrespected and as if he is toying with me. Anyway, finally get the order in, like 30 minutes later the ditzy girl comes back and asks what my order was again, I didn't want to explain all of that agian so I show the reciept and as she goes gets it, APPARETLY THE PIZZA WAS READY FOR A WHILE AND JUST SITTING THERE IN THE BOX THE WHOLE TIME. Got home, pizza was cold, undercooked, and NOT cut right at all, as if it was cut with a butter knife or something.The afternoon crew is Great however!!!!!!!The point is, this gross and disrespectful. Lack of basic manners, work ethic, lack of basic human communication. We love our commuinty and local restaurants that we plan to frequnt. However, this continuous off putting behavious is a negative reflection to what is available to us. They represent the company and they are doing a poor representation. They are young but they are at work now, time to grow up. Time to learn HOW to work. They work at customer serivce, they need better or actual trianing on how to be with customers. Not me being a Karen, the other way around, they think they can act so dismissive of the customer and not care be like oh well so what. Then they are the ones being the KARENS. Please fix this now San Benito Pizza Hut!
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October 2023 by Vi
The best pizza always has to be from the one and only, pizza hut.
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September 2023 by Jose Angel Rivas, Jr.
Pizza ingredients have obviously changed. Doesn't taste the same. The staff was excellent
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August 2023 by Eloisa Liendo
Best place for family gathering excellent service and the pizza, pasta, and wings were the best as always
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August 2023 by Mary Garcia
If you don't train your employees correctly they can't be an asset to you.
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August 2023 by iris veloz
I usually don't like ordering from here as the food is always either burned or just done sloppy/incorrect. This past time I went and I ordered some cinnamon rolls and they put marinara sauce for them instead of icing. Quite honestly as I mentioned there's always something wrong with my order, I prefer harlingen pizza hut but by the time I get home from there obv the pizza isn't hot as we live in San benito. I guess the employees can take more time on doing their job. I understand it's fast paced and different orders coming, but for the most part any employment is like that so its not really an excuse.
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August 2023 by Robert S
I love Pizza Hut. Had the stuffed crust pepperoni pizza. I got it right out of the oven and It was so good.
