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December 2023 by Chris Juarez
I DONT UNDERSTAND HOW SOMEONE IS TRYING TO DO BUSINESS AND HE EITHER GET LEFT ON HOLD OR TRANSFERED TO A NUMBER THAT GOES TO A VOICEMAIL.
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November 2022 by Jaime Hernandez
I love this bank and I love the employees there. I want to especially thank and give alot of credit to Mrs Patricia as well..she has helped me in so many ways it is crazy ina great way and I am very grateful for her assistance and her unique attributes...If you are reading this..thank you RGVCU and THANK YOU! Mrs Patricia for everything you have done for me and still doing to this day!??
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October 2021 by Jim Alvarado
Just came out of the bank with no customer service…I waited for 5 minutes in the lobby and at no time did someone come up or just stated “someone will be right with you”. No instead I found 1 glued to to there screen with no awareness of what comes in or out, another one on the phone “not sure if it was personal or not” but stayed on the phone and he saw me another one in there office but never came out to act knowledge or greet me and finally another had just finish with a customer in there office and stayed in the office and made a phone call. So I decided to leave and call them on the phone “right.. what are the odds I will talk to someone”….Ha..ha…ha…someone answered I told them my needs and I was put on hold and transferred to an answering system to leave a message and they will call me back?With this type of service why should I change banks….First impression? “not good”….?to be continued…will update when they call me back….
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January 2021 by Elizabeth Fuentes
My mom has been with this bank back when it was Teachers Credit Union and now all of us in the family bank here ❤️ and we love it! Even my husband loves it and he is from Houston.
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April 2020 by James James
I would like to take a minute and thank Yvette and Patricia for their hard work and dedication. This two individuals have been very professional and have immediately helped me and my family in times of need. I'm a firm believer that the people you have working for you makes the difference. Once more thank you so much for all you have done. Randy Hernandez
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February 2020 by liz Fuentes
My mom has been with this bank back when it was Teachers Credit Union and now all of us in the family bank here ❤️ and we love it! Even my husband loves it and he is from Houston.
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August 2019 by Josie Reyes
Every time I go I get assisted with a friendly face. They show me all the latest new features to better access my debit card, loan, and account. Customer satisfaction is always guaranteed.
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July 2019 by David barrientos
They provided us with excellent customer service. They efficiently assisted us and met our needs. We are very satisfied and thankful with the outcome .
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June 2019 by Alice Sandoval
Great customer service! The staff is friendly, knowledgeable and helpful. Thank you RGVCU for your prompt and professional service.
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June 2019 by Liz Reyna
Very good service. Always very friendly & helpful!
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June 2019 by Raquel Reyna
Great Service! Very Friendly.
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June 2019 by Samantha Galvan
Very Friendly
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March 2019 by eloy galvan
I've had an active account for almost 20 years. Great place to do business and they have the best interest rates in town. All the branches have knowledge staff and we'll versed loan officers.
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December 2018 by Money Concepts
Very good service, Glad to work with y'all
