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October 2023 by J C
Maibel was very nice, she had a very comforting voice. I had issue not being able to sign on to my account and she help me change my password also help me update my current address and other information.
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October 2023 by George Garcia
Karen was extremely helpful when it came to helping with the rental process. Karen was patient and answered all questions I had. Karen made whole process a great experience! Thank you!
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September 2023 by David Cook
I use KO Storage, very great facility, never any issues, very unkept place, Karen the manager runs a very professional operation, and her customer service is second to none! Highly Recommend KO Storage!!
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August 2023 by Kaya Vaca
I just rented, so far it’s a great facility. Clean place by far, I’ve rented from other storages before and this one beats it. Great customer service, the facility manager Karen is very helpful. Would recommend renting here.
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August 2023 by Felipe Gil
Jason is a very kind person, who is very professional, helped me set up autopay, for future payments, he is very articulate and have a very helpful response, if I ever call back customer service, I hope he answers my call
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August 2023 by Chiara Serna
“I just rented and the manager Karen was very helpful throughout the process and very patient with me, this place seems great so far”
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August 2023 by Juan Cepeda
KO storage great place to rent from. Miss Karen is super helpful and nice easy to work with.
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June 2023 by Samantha S. (TrueFlames17)
They're very helpful and did a great job on helping me.
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April 2023 by Elizabeth Zavala De Olivares
They false advertise this business, they state that they have camera surveillance , and we found out that they have not worked in the last 2 years. This place is NOT secure. Please keep looking for another place. We had rented a storage there and we got our stuff stolen.
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March 2023 by Arturo Villanueva
Clean and very friendly. Always available when i needed help. Bridget made it so easy for my request. Thank you!
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March 2023 by j j
I definitely will not be returning to these locations. I picked this place because i liked the fact that it had cameras, it has gates, it was near my home and the price was in my budget. Unfortunately when I went in this past weekend (2/26/23) i noticed items from my unit were missing, a little over $1,000. Funny thing is, my unit was locked when I got there. After speaking to the person in charge at this location I was told that the cameras have not been working for a few years now...wish I could express my feelings, but ill keep it rated "G". So i decided to move everything out before i got charged for a location with fake advertising. Even the gates dont always close all the way and it takes week's and week's for them to fix the gates. So nowbi have to deal with filing a police report and deal with the insurance. I DO NOT RECOMMEND RENTING A UNIT AT THIS LOCATION. I would give negative 5 stars if possible.
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January 2023 by Kristina Menchaca
Karen was such a great help and made it so easy throughout the whole process, every step of the way!
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December 2022 by rudy hyde
Gate code wasn't working and I was able to call and get in with a temp code right away, after verifications. Call-back was literally under 2 minutes. Very pleased with facility as a whole so far...4 months or so now.
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December 2022 by Rolando Vega
Karen has always been super helpful.. she makes KO storage a better place..& her customer service skills are best!Thank you karen!
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December 2022 by Jacalyn Christman
I would like to tell you that you are very lucky to have Karen as your employee because she is great her customer service skills are top-notch excellent her communication skills are also wonderful she is very compassionate and caring and you can tell she just wants to help people she is a great benefit to your company thank you for hiring her
