August 2018 by Katherine Cartwright
I had made a reservation a week in advance for a 20' truck. My husband and I showed up right at opening time and there was a 24 hour lock on the truck, and the gentleman who was there at the store could not open it and was unable to get a hold of the manager to get the right combination. We were then sent to Rio Hondo to pick up the truck that we needed. So after having to drive to Rio Hondo, I ended up nearly losing my movers and lost a lot of time on my trip. U haul is a great company for moving, but I personally would not recommend this specific location.
