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September 2023 by Jay Playkids
Called to inquire about services but the lady who answered the phone seems very bothered by even me asking. I was excited on booking my first appointment but quickly hung up when the vibe was just not there. Didn’t seem friendly at all, they lack customer service! I will be giving another location a try.
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May 2023 by Dominguez Family
My first time attending this med spa. Owner and staff were so welcoming and nice, I am supper excited and happy for this journey.
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March 2023 by NM Cavazos
No issues for years until I tried to book an appointment on sessions payed less than one year ago (which is in the policy). Management kept saying my file had been destroyed because it had been a couple of months since my last appointment and they couldn’t do anything about it. (Apparently the same excuse I’ve heard from friends who have had similar experiences, which is why I went to the San Juan location personally). I had proof on my phone and in seconds magically I was in the system. They put me on the schedule for tomorrow but didn’t even bother to call or text as they usually do to confirm appointments, more than likely so I can loose the appointment. After everything and even thought we came to an agreement, I rather loose the money. Not speaking for all the locations, but San Juan poor management work ethics.
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January 2023 by Amanda Castellanos
First time I went into one of their locations was their Edinburg location. The lady who I spoke to was not very welcoming and made my questions feel like an inconvenience to her. Apparently the lady is the owner’s mom or other close relative which I found very surprising. Ended up purchasing one of their laser packages, COMPLETE waste on money. The laser machines and techniques are quick and cheap just to get it down with. I see no difference in density and time of hair growth after 6 seasons. I would not recommend getting laser treatment done here. However, I purchased a facial gift card for my mom once and she was pleased with the service.
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June 2022 by Jovanny Cruz
Came here for first time today and had a great experience. The staff was friendly and knowledgeable and love the fact that they are open on Sundays!
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March 2022 by Jennifer Garcia
I went to Pharr location today for a facial. Ended up getting the shape me treatment package. Daniela did both services. I couldn’t be happier how she did everything . Overall great experience. Super clean & friendly. Highly recommend!
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January 2022 by Anna Muniz
I love Remake! The staff is amazing and i love Shape Me treatment is the best! I went and dis my laser hair removal too, not painful at all 100/100 recommended
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January 2022 by Ruby Rodriguez
Excellent service! The staff os so friendly and I always return to get the ShapeMe package because it works wonders for every area of the body. I have seen great changes to cellulite and lost many inches off my waist! Definitely recommend it 10/10
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January 2022 by Rosy Reyna
Super clean and aestheticallyEveryone is extremely professional and the therapists are amazing.I get laser hair removal done here and also clear and brilliant laser facials. Best thing I could have done for my skin.Service: Laser hair removal
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January 2022 by Abby Muniz
I've been going to get facials done and I've seen a huge difference! The workers are all super nice. The lady explained what they were doing so I felt more at ease!?
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November 2021 by Gabriela Gonzalez
loved the experience!
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November 2021 by Sandy sanchez
Very professional, explained everything in detail and they are so friendly. I've been here 3 times in the pass 1 week and half and I've seen amazing results!! Please come try it out, you won't regret it!! Vacuum therapy was the best
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October 2021 by Patricia Sanchez
I got 6 sessions of Shape Me. I needed to reschedule my last session for a medical emergency. I called and asked if there was any way that they can reschedule and they said they “understood” but my session was lost and I could only get it back if I paid an additional $40 on top of the $325 I had already paid for. Additionally, they have a strange time policy, if you are late by a couple of minutes you lose time, there is no grace period, and they even take time away from the service when you are changing or they are still prepping the room despite you being “late”.They have terrible customer service and I do not recommend going here at all. This applies to the Remake beauty studio in Mission, off the expressway.
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September 2021 by Alejandro Martinez
I went in to get laser hair removal at remake beauty studios in San Juan and did not see a difference. I got the package of six session for underarms for 140$. After my sixth session I did not have any lessening of the hair. Yes, Laser hair removal works depending on your hormones but, I went to get laser hair removal in other parts of my body at a different place and saw the difference right away. The only place were my hair is still very dense is in my underarm area, but others parts is almost if not completely gone. Influencer, like Perla Montemayor Aka Perla Mont promote this place because she is a business partner and also gets a much more detailed service. Regular clients do not get much attention like her. Also there isn't really any privacy since they house 2/3 people in the same room. Or at least they did when I went in.Service: Laser hair removal
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September 2021 by Monica Irene
STAY AWAY ! These ladies do not know what they are doing ! I went in for the laser hair removal in the Laredo location because the owner perla promotes it a lot and it was the most painful and cheap machine I have ever seen I. Wish I could give it a no star Bur they don’t have that option
